Sales Development Lead - LATAM

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

About the role

We’re looking for a Sales Development (Lead) to lead and scale our growing LATAM SDR team. You’ll be stepping into an exciting phase: we already have a strong foundation SDRs in place, new starters joining, and more hires planned as we continue to grow.

This role is pivotal in shaping how we generate pipeline, break into new markets, and drive top-of-funnel excellence at ElevenLabs. You’ll bring structure, coaching, and strategy to a high-velocity team, while working closely with Account Executives and sales leadership to fuel our ambitious growth targets.

If you're a player-coach who thrives in fast-paced environments, loves building and developing talent, and gets energy from seeing your team win — we’d love to hear from you.

In this role you will:

• Lead and coach a team of SDRs with plans for continued headcount growth

• Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff

• Build onboarding, enablement, and coaching frameworks that set your team up for long-term success

• Partner with Account Executives and sales leadership to align on pipeline targets and performance metrics

• Use data and tooling to continuously optimise strategy, outreach quality, and conversion rates

• Support go-to-market experimentation as we expand across customer segments and global markets

• Foster a team culture of curiosity, accountability, and continuous improvement

Requirements

• 4+ years of experience in sales or business development, with at least 1–2 years in a management or team lead capacity

• Experience building or scaling high-performing SDR or BDR teams in fast-growing tech environments

• Strong understanding of outbound prospecting, especially to technical and enterprise personas

• Skilled in sales metrics, CRM/reporting tools, and modern outreach techniques

• Excellent coaching and communication skills — you're energised by developing others

• Comfortable with ambiguity and pace — you thrive in high-growth, rapidly changing environments

• A genuine passion for technology, innovation, and AI

• Fluent in English and Spanish

• Located in Mexico, Brazil or Argentina

Bonus:

• Experience in early-stage or startup environments

• Exposure to voice tech, AI, developer tools, or creative platforms

• Worked with globally distributed teams

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