How much experience is required?

3–5 years of relevant experience for this Sales Engineer III role.

What's the tech stack?

Joblaze extracted these technologies from the posting: JavaScript, Python.

What seniority level is this role?

Dialpad targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Sales Engineer III role at Dialpad.

Sales Engineer III at Dialpad

Joblaze summary

In the role of Sales Engineer III at Dialpad, the individual will focus on conducting product demonstrations and managing proof-of-concept sessions to showcase the company's AI-driven solutions. This position requires a blend of technical knowledge and customer-facing skills, with familiarity in scripting languages like JavaScript and Python being advantageous. Ideal candidates will have 3 to 5 years of experience in similar roles, demonstrating a strong ability to build relationships and communicate effectively with clients. The Sales Engineering team plays a crucial role in aligning technical support with sales efforts, contributing to Dialpad's mission of transforming business communicati

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Dialpad's career page.
Dialpad has 93 other open roles including Sr. Partner Marketing Manager, Technical Support Engineer, Platinum, Sr. Software Engineer, Applied AI Systems.
6517 active Python roles on Joblaze right now.
1100 active JavaScript roles on Joblaze right now.
Typical Python salary we track runs $125,000–$190,800 (median $160,000, across 3225 roles). See Python salary trends

Quick facts

How much experience is required?: 3–5 years of relevant experience for this Sales Engineer III role.
What's the tech stack?: Joblaze extracted these technologies from the posting: JavaScript, Python.
What seniority level is this role?: Dialpad targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Sales Engineer III role at Dialpad.

From the original posting

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your Role
As a Sales Engineer, you’ll own running demos and proofs of concept, including gathering success criteria, system configuration, admin training, user training, and troubleshooting. You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirements. You’ll possess an in-depth knowledge of Dialpad’s products and services, relating this knowledge in a way that is understandable to non-technical customers.

This position reports to our Manager, Sales Engineering, with preferred working hours dependent on the Sales team's location.

Dialpad’s Sales Engineers will contribute to our Sales team by building technical relationships with prospects, delivering compelling product demonstrations, and running high-touch proof-of-concept sessions. In this role, our Sales Engineers will help businesses solve complex communication problems that affect everyone around the world.

Dialpad’s Sales Engineering team plays an essential role in providing pre-sales technical support for all Dialpad products and services. This team aligns closely with Sales, Product, Engineering, Customer Success, and Support, as well as all levels of management on customer accounts.

What You’ll Do

Own product demonstrations and deliver high-touch proof of concepts.
Learn the many technical tools the Sales Engineering team uses to test network environments.
Complete a Sales Engineering Demo Certification.
Partner with the Sales team throughout the entire sales process.

Skills You’ll Bring

Minimum 3 to 5 years of customer-facing experience working as either a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or in similar roles.
A technical curiosity and excitement about delivering a technology solution that makes work better.
Dabbles in scripting languages such as JavaScript and Python.
Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Sales Engineer III

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