Is the Sales Manager, Commercial (Existing Business) role remote?

It's hybrid — Stripe expects some on-site time in Chicago.

How much experience is required?

At least 5 years of relevant experience for this Sales Manager, Commercial (Existing Business) role.

Where is the role based?

Stripe is hiring for this position in Chicago.

What seniority level is this role?

Stripe targets lead candidates for this position.

Is this full-time or contract?

Full-time for this Sales Manager, Commercial (Existing Business) role at Stripe.

Sales Manager, Commercial (Existing Business) at Stripe

Joblaze summary

In the role of Sales Manager for Existing Business at Stripe, the individual will lead a team of Account Executives to enhance relationships and drive revenue growth among Mid Market customers. Key skills include a strong background in sales management, particularly in expanding existing accounts and fostering team development. This position is ideal for a seasoned leader with a proven track record in high-growth environments, particularly those familiar with technical products and customer engagement. The role also emphasizes collaboration across various teams to improve customer experiences and retention.

Joblaze insights

Listed about a month ago on Joblaze — tracked directly from Stripe's career page.
Stripe has 516 other open roles including Software Engineer, Executive Content Marketer, Risk Operations Analyst - SSO.

Quick facts

Is the Sales Manager, Commercial (Existing Business) role remote?: It's hybrid — Stripe expects some on-site time in Chicago.
How much experience is required?: At least 5 years of relevant experience for this Sales Manager, Commercial (Existing Business) role.
Where is the role based?: Stripe is hiring for this position in Chicago.
What seniority level is this role?: Stripe targets lead candidates for this position.
Is this full-time or contract?: Full-time for this Sales Manager, Commercial (Existing Business) role at Stripe.

From the original posting

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Manager, Commercial (Existing Business), you will play a critical role in driving Stripe’s growth by leading the strategy, execution, and optimization of our go-to-market efforts with existing Mid Market customers. In this role, you will focus on deepening relationships, expanding product adoption, and maximizing customer value across Stripe’s growing Mid Market base. You will lead a team of high-performing Account Executives, supporting their development while also engaging directly with strategic accounts.

We are looking for a proactive and customer-obsessed leader who thrives in a high-growth, ambiguous environment. You’ve successfully managed and scaled high-performing teams and know how to drive impact by balancing strategy, execution, and hands-on leadership.

Responsibilities

Lead, coach, and grow a team of Account Executives focused on driving revenue growth from Stripe’s existing Mid Market customers.
Own performance against key growth and retention metrics, including expansion, cross-sell, and renewal targets.
Partner with senior leadership to refine the long-term strategy for Stripe’s existing business sales motion.
Support Account Executives in developing consultative, solution-oriented approaches to expand customer adoption of Stripe’s products and services.
Foster a high-performance, inclusive team culture that emphasizes learning, ownership, and measurable impact.
Collaborate cross-functionally with Product, Marketing, Customer Success, and other teams to improve customer experience and retention.
Personally engage with key accounts, including executive-level stakeholders, to build lasting partnerships and drive long-term value.
Advocate for the needs and feedback of existing customers to inform Stripe’s product roadmap and strategy.

Who You Are

We’re looking for someone who meets the minimum qualifications listed below. If you meet these, we encourage you to apply — preferred qualifications are a bonus, not a requirement.

Minimum Requirements

5+ years of relevant sales experience.
2+ years of experience leading a team of quota-carrying sales professionals.
Proven track record of driving revenue growth through expansion and retention within an existing customer base.
Demonstrated ability to hire, develop, and manage high-performing sales teams.
Strong executive presence and ability to build and maintain relationships with senior customer stakeholders.
Comfort working with technical products and the ability to translate complex concepts into business outcomes.

This role requires working from the Chicago office three (3) days per week.

Preferred Qualifications

Experience working in a growth-stage internet or software company.
Track record of managing complex sales cycles and driving multi-product adoption.
Experience managing teams in offices outside of company headquarters.
Familiarity with payments or fintech industry and related customer needs.