Senior Executive Business Partner, Strategy & Operations

See yourself at Twilio

Join the team as Twilio’s next Senior Executive Business Partner.

About the job

This position is needed to triage multiple deliverables with competing deadlines, take effective action without knowing the full picture, plan global offsite events, and provide proactive calendar support. You will partner with executives to drive execution on team initiatives in support of business priorities. You will be a part of an incredibly talented team of Executive Business Partners and Administrators.

Responsibilities

In this role, you’ll:

• Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars and travel, stack rank meeting requests and redirect as needed.
• Serve as the point person for planning global, multi-day team onsite meetings.
• Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs.
• Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
• Act as a point person for your executives’ direct reports, building strong relationships across their team(s) and internal and external stakeholders to progress your executives’ priorities and identify any challenges.
• Plan agendas, coordinate logistics for large meetings, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives.
• Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives.
• Develop a deep understanding of the overall business in order to support your leader and team and your own career development.
• Collaborate with HR and department leaders to champion company values, foster a positive culture, and support team development programs.

*Required:

• 7+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.
• Superior attention to detail, proactiveness, and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
• Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
• Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc.
• Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events.
• Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)
• Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker.

Desired:

• Large event planning experience
• Previous support roles within the Tech industry
• Understanding of business operating cadences and team requirements to align and maintain rhythms
• Prior experience with contract management and procurement processes
• Ability to conduct research, create reports or presentations
• Managing T&E expenses to budget
• Strong written and verbal communication skills
• Ability to think outside the box and know when to pivot as needed

Location

This role will be <remote and based in the West Coast, USA

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
• Based in the San Francisco Bay area, California: $125,040 - $156,300.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until Nov 16th, but may change based on business needs.