Skills & Technologies
Requirements
- Experience
- 6+ years
- Education
- Bachelor's degree
Joblaze summary
In this role, the Senior Software Field Engineer focuses on enhancing migration automation solutions using AI Coding Agents, directly supporting customer engagements and addressing technical challenges. Key skills include expertise in API gateways, cloud environments, and software development across multiple programming languages. This position is ideal for seasoned professionals with a strong background in software engineering and customer-facing roles, particularly those who thrive in dynamic, collaborative settings. The role is part of Kong's Innovation Group, which emphasizes cutting-edge technology and innovative solutions.
Joblaze insights
- Listed about a month ago on Joblaze — tracked directly from Kong's career page.
- Kong has 89 other open roles including Account Development Representative (Swedish Speaking), Field Marketing Manager, Asia, SRE , Managed Gateways.
- 1251 active AWS roles on Joblaze right now.
- 773 active GCP roles on Joblaze right now.
- 749 active Azure roles on Joblaze right now.
Quick facts
- Is the Sr. Software Engineer (Field Applications) role remote?
- It's hybrid — Kong expects some on-site time in Remote - New York.
- How much experience is required?
- At least 6 years of relevant experience for this Sr. Software Engineer (Field Applications) role.
- Where is the role based?
- Kong is hiring for this position in Remote - New York.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI Coding Agents, AWS, IBM API Connect, containers, Data Power, API Gateway.
- What seniority level is this role?
- Kong targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Sr. Software Engineer (Field Applications) role at Kong.
From the original posting
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Location: East Coast
About the Role:
We are looking for a Senior Software Engineer to heavily interface with our customers within Field Applications to join our Innovation Group within the Professional Services organization at Kong. The Innovation Group is responsible for developing automated migration solutions using AI Coding Agents for our consultants to use during their consulting engagements. As a Senior Field Engineer in this group, you will be responsible for enhancing our Migration Automation Framework using state-of-the-art AI Coding Agents to build robust, scalable and reliable migration solutions. The role will blend software engineering, AI/LLM integration and API gateway expertise with strong customer-facing communication skills.
In this role, you will interface and collaborate with a variety of peers and partners as well as everyone in the customer environment from Developers to Executives, representing Kong culture and values every day. Apart from driving the successful delivery of customer-facing migration solutions, you will also be working and collaborating closely with Kong’s different cross-functional teams (Product, Engineering, Customer Success, CRE, and others).
This is an opportunity to work on cutting-edge, innovative customer solutions involving new and exciting technology with diverse people all over the world. As a valuable member of the Kong Professional Services organization, the work you do will be critical to our growth and success.
What we are looking for:
6+ years of relevant software development experience
Hands-on implementation experience with API gateway and/or API integrations in customer environments
Practical working knowledge of API’s, containers and micro-services
Proficient in Linux environments including Cloud and Development tooling
Experience with building and deploying software solutions using AI Coding Agents
Experience with application development and multiple programming languages required
Experience with major cloud providers such as GCP, AWS, and Azure preferred
Experience with Google Apigee or IBM API Connect & Data Power a plus
Passion and determination for technology and innovation
Strong organizational and change management skills with an ability to manage competing customer demands
Proven team player and solution builder who loves to work collaboratively in a fast-growing dynamic environment
Ability to occasionally travel to customers and Kong locations as needed
BS in Computer Science / B.A. or equivalent technical development experience
What you will be doing:
Helping customer(s) succeed with their automated legacy API gateway migrations. You will be responsible for designing & building solutions, addressing technical challenges and providing hands-on technical implementation assistance to our PS consultants and customer technical teams.
Engaging with customers on migration projects, guiding them through the installation and implementation of Kong solutions in their environment.
Leading customer discussions, driving outcome-based professional services and providing technical thought leadership on field solutions we develop and deploy.
Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions.
Developing internal solutions & tools for the wider field organization to help us push our technical boundaries and improve our ability to deliver value to our subscribers.
Writing or editing technical documentation and knowledge base articles for the solutions you develop.
#LI-KC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.