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Senior Product Manager, Scaled Abuse

Lead product strategy to combat scaled abuse on Discord, ensuring a safe environment for over 200 million users.

Location
San Francisco Bay Area
Compensation
$196k–$220.5k/yr
Level
senior
Type
full time

Requirements

Experience
5+ years
Education
Bachelor's degree

Benefits

Equity/Stock Options

Joblaze summary

The Senior Product Manager for Scaled Abuse at Discord focuses on developing strategies and systems to combat issues like fake accounts and account takeovers, ensuring a safer user experience. This role requires a strong background in product management, particularly in anti-abuse features, along with analytical skills to drive data-informed decisions. Ideal candidates will have over five years of experience and a passion for user safety, making it suitable for seasoned professionals in tech or safety domains. The position offers significant influence over product direction within a team dedicated to enhancing community safety.

Joblaze insights

Quick facts

What's the salary range?
Discord lists $196,000–$220,500 for this role.
How much experience is required?
At least 5 years of relevant experience for this Senior Product Manager, Scaled Abuse role.
What's the tech stack?
Joblaze extracted these technologies from the posting: Machine Learning, Anti-Abuse, security.
What seniority level is this role?
Discord targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Product Manager, Scaled Abuse role at Discord.

From the original posting

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

At the heart of Discord's communities is Safety. The Safety team at Discord is responsible for ensuring users find belonging by minimizing exposure to abuse on the platform. We're looking for a Product Manager to lead our work on scaled abuse — fake accounts, account takeovers, scraping — and help keep Discord a safe and welcoming place.

Reporting to our safety Group Product Manager, you'll create the vision, build the systems, and lead the cross-functional strategy that detects and prevents scaled abuse before it reaches our users. This is a high-ownership, high-impact role with significant room to shape strategy, drive investment, and define how we measure and win in this space.


What You'll Be Doing

  • Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, ATO, scraping, and recidivism detection — prioritizing proactive, foundational investments that compound across the platform.
  • Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders.
  • Translate threat research into forward-looking defensive product work, so our roadmap focus’s on the highest-leverage defensive investments rather than one-off firefights
  • Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users. This work spans machine learning solutions, heuristics, and building delightful features in-app.
  • Partner with product teams across Discord to embed abuse resistance into new surfaces before they ship.

What you should have

  • Ability to thrive in ambiguous environments, excited about finding solutions to complex, adversarial problems and then executing on them.
  • Passionate about Discord and about keeping users safe from abuse at scale.
  • 5+ years of experience as a product manager building and shipping great software, including driving prioritization, trade-offs, and timelines. Some of that experience should include designing and shipping user-facing anti-abuse features.
  • Strong product sense and pride in understanding Discord and our users.
  • Strong analytical ability to quickly organize and leverage data to make informed product decisions with cross-functional stakeholders.
  • Previous work in spam, abuse, fraud, account integrity, Trust & Safety, or a strong passion to learn the space.
  • Sufficient technical domain expertise to drive alignment on technical requirements with Anti-Abuse, ML, and Security stakeholders.

Bonus Points

  • Familiarity with ML-based detection systems and adversarial attacker dynamics.
  • BA/BS in Computer Science, Engineering, or relevant technical experience.
  • Strong sense of delightful UI and UX design.


The US base salary range for this full-time position is $196,000 to $220,500+ equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

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