Senior Program Manager, Engineering Operations
Skills & Technologies
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Joblaze summary
In the role of Senior Program Manager for Engineering Operations at Kong, the individual will oversee complex, cross-functional programs essential for scaling the engineering organization. This position requires a strong background in program management and software engineering, particularly within a SaaS context, as well as the ability to navigate ambiguity and implement effective solutions. Ideal candidates will have over five years of experience and possess excellent communication skills to align diverse teams. Kong's focus on API and AI technologies positions this role at the forefront of innovation in a rapidly evolving industry.
Joblaze insights
- Listed about a month ago on Joblaze — tracked directly from Kong's career page.
- Kong has 101 other open roles including Senior AI Enablement Specialist - FE, Renewal Account Representative, Senior People Operations Coordinator - Shanghai.
- 827 active SaaS roles on Joblaze right now.
Quick facts
- How much experience is required?
- At least 5 years of relevant experience for this Senior Program Manager, Engineering Operations role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: SaaS.
- What seniority level is this role?
- Kong targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Program Manager, Engineering Operations role at Kong.
From the original posting
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We’re looking for a Senior Program Manager, Engineering to help us scale how we build. As we grow, the complexity of our systems, teams, and processes grows with us. This role is critical to keeping everything running smoothly.
You’ll operate at the center of engineering, product, and business teams, driving alignment, accelerating execution, and ensuring we deliver high-quality software at scale. This is a high-impact role for someone who thrives in fast-paced environments, brings structure to ambiguity, and isn’t afraid to roll up their sleeves.
What You’ll Do:
Own and drive complex, cross-functional programs that are critical to scaling our engineering organization.
Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions.
Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction.
Define and track key engineering metrics, using data to guide decisions and drive accountability.
Act as a force multiplier—removing blockers, aligning stakeholders, and keeping teams focused on what matters most.
What You’ll Bring:
5+ years of experience in Program Management, Technical Program Management, or similar roles in high-growth environments.
Background in software engineering, ideally within a SaaS company.
Proven ability to operate effectively in ambiguity and drive clarity across teams.
Strong systems thinking and a bias for action. You don’t just identify problems, you solve them.
Excellent stakeholder management and communication skills across technical and non-technical audiences.
Bachelor’s degree in Computer Science or a related field.
#LI-KC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
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