Lead UX research for sophisticated traders at Coinbase, shaping product strategy and user insights.
AI in the day-to-day
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs.
Requirements
- Experience
- 5+ years
Benefits
Joblaze summary
In the role of Senior Researcher for the Advanced Trade team at Coinbase, the individual will focus on understanding the needs of sophisticated traders through a variety of research methods, including interviews and usability testing. Key skills include a strong background in user research, the ability to synthesize qualitative and quantitative data, and experience with high-frequency trading environments. This position is ideal for someone with over five years of experience who can navigate complex stakeholder dynamics while driving impactful research initiatives. Coinbase's fast-paced environment emphasizes collaboration and continuous improvement, making it a fitting place for those eager
Joblaze insights
- Listed 23 days ago on Joblaze — tracked directly from Coinbase's career page.
- Coinbase has 181 other open roles including Senior Data Scientist, Strategic Finance Manager, Platform, Product Manager II, Workspace and Multi-User.
- Salary band is above the typical range for comparable tech roles (median ~$119,000).
Quick facts
- Is the Senior Researcher, Consumer (Advanced) role remote?
- It's hybrid — Coinbase expects some on-site time in Remote - USA.
- What's the salary range?
- Coinbase lists $167,280–$196,800 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Senior Researcher, Consumer (Advanced) role.
- Where is the role based?
- Coinbase is hiring for this position in Remote - USA.
- What seniority level is this role?
- Coinbase targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Researcher, Consumer (Advanced) role at Coinbase.
From the original posting
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As the Senior User Researcher on the Advanced Trade team within the Consumer & Business group, you'll be the dedicated research voice for Coinbase's most sophisticated traders. The Advanced Trade team builds and improves trading experiences for high-volume, analytical traders, competing directly with top global exchanges. You'll generate deep user empathy through mixed-methods research, directly shaping roadmap prioritization, feature design, and scalable research programs that keep the entire team embedded in trader needs.
What you’ll do:
- Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.
- Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.
- Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations.
- Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.
- Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.
Required Skills and Experience:
- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders.
- Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders.
- Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy.
- Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts.
- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Position ID: P77741
#LI-Remote
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.