Join Gong as a Senior Revenue Operations Analyst to manage sales compensation and drive automation in commission processes.
Posted by employer 1 day ago
First seen on Joblaze 15 hours ago
Last verified on the company career page 15 hours ago
Skills & Technologies
What you'll build
Must have
Nice to have
AI in the day-to-day
Gong harnesses AI to transform revenue operations and improve sales workflows.
Requirements
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Senior Revenue Operations Analyst for Sales Compensation at Gong is responsible for managing the entire monthly commissions process, ensuring accuracy and resolving disputes. This role requires expertise in sales compensation analytics, advanced Excel skills, and hands-on experience with ICM tools. Ideal candidates will have 3-5 years of relevant experience, particularly in SaaS or tech environments, and a strong understanding of commission mechanics. Gong emphasizes transparency and collaboration, making it a fitting environment for those who thrive in a dynamic team setting.
Joblaze insights
Quick facts
From the original posting
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
The Senior Revenue Operations Analyst, Sales Compensation is the hands-on operator of Gong's commission engine. You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership. This is a builder seat: you'll model plan changes, size their cost and impact, and help move the comp motion toward a more automated, scalable platform.
Commissions Operations & Payout Accuracy
Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout.
Hit monthly and quarter-end close deadlines with Finance, with clean audit trails.
Maintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance).
Exceptions, Disputes & Inquiries
Triage and resolve commission inquiries and disputes quickly and consistently.
Run exception requests through the governance process: document the ask, size the impact, secure approvals, and log the decision.
Flag recurring exceptions as plan-design or process issues, not one-off fixes.
Comp Analytics & Plan Modeling
Deliver attainment, payout, and cost-of-sales reporting at the rep, manager, and segment level.
Model proposed plan changes (rates, accelerators, kickers, gates, quota) and quantify cost, earnings distribution, and behavioral impact.
Support annual planning with plan-cost forecasts and scenario analysis for the GTM Comp Leader, Finance, and Sales Leadership.
ICM / SPM Platform Administration
Administer plan configuration, rates, quotas, and crediting rules in the ICM tool ( CaptivateIQ, Everstage, Varicent).
Support the upcoming ICM platform migration: requirements, plan logic documentation, testing, and parallel runs.
Reduce manual workarounds and spreadsheet dependencies over time.
Documentation & Communication
Maintain plan documents, policies, and process documentation as the single source of truth.
Explain comp mechanics clearly to reps and managers, in writing and live.
Continuous Improvement
Partner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp process.
The annual salary hiring range for this position is $100,000 - $145,000 USD.
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