Senior Solutions Architect | Germany | Remote
Join Grafana Labs as a Senior Solutions Architect to help customers solve complex problems and drive business outcomes with Grafana.
Posted by employer 1 day ago
First seen on Joblaze 9 hours ago
Last verified on the company career page 9 hours ago
Skills & Technologies
What you'll build
- Work with customers to understand business needs
- Translate complex requirements into design solutions
- Lead functional workshops with customers
- Deliver high-impact training
- Provide tailored technical consulting
Must have
- 5+ years of experience working on deployment teams
- Direct experience with observability
- Best practices for using and deploying an observability stack
- Excellent communication skills
- Experience with Kubernetes
Nice to have
- Self-starter
- Vision to help take the company to the next level
Requirements
- Experience
- 5+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Senior Solutions Architect at Grafana Labs, the individual will engage directly with customers to facilitate onboarding, implementation, and expansion of Grafana's observability solutions. This position requires a strong technical background in observability stacks, particularly with Grafana products, Kubernetes, and cloud platforms like AWS or Azure. Ideal candidates will have over five years of experience in deployment teams and a proven track record in delivering enterprise-level projects. Grafana Labs fosters a collaborative and innovative environment, emphasizing transparency and autonomy.
Joblaze insights
- Listed today — first seen on Joblaze October 14, 2026. Last confirmed on Grafana Labs's careers page October 14, 2026.
- Starts above 26% of 1440 comparable senior other roles we track (median $140,333 across 197 companies).
- Kubernetes appears in 2.8% of 71 comparable senior other roles in Germany.
Quick facts
- Is the Senior Solutions Architect | Germany | Remote role remote?
- Yes — Grafana Labs lists this as a fully remote position.
- What's the salary range?
- Grafana Labs lists €109,700–€131,600 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Senior Solutions Architect | Germany | Remote role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Azure, Cortex, GCP, Grafana, Jaeger.
- What seniority level is this role?
- Grafana Labs targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Solutions Architect | Germany | Remote role at Grafana Labs.
From the original posting
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
The Opportunity:
We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
- Effective in working with customers, including business executives, project managers, and IT development staff.
- Effective in understanding business needs and distilling the information into business and technical requirements.
- Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
- Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
- Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
- Be a strong advocate for adherence to standards and best practices.
- Stay current on Grafana Labs, observability, and related technologies.
- You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
- If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
- Located in the Germany
- 5+ years of experience working on deployment teams, using project management techniques.
- Direct experience with o11y.
- Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
- A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
- Excellent communication skills to communicate with customers, partners, and internal members.
- Kubernetes (kubectl, Helm, Tanka preferred).
- Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
- Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
- Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany, the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
#LI-Remote
Standard company text repeated across Grafana Labs's postings is omitted here.