Is the Senior/Staff Product Designer role remote?

It's hybrid — ngrok expects some on-site time in Remote, US.

What's the salary range?

ngrok lists $162,000–$198,000 for this role.

How much experience is required?

At least 5 years of relevant experience for this Senior/Staff Product Designer role.

Where is the role based?

ngrok is hiring for this position in Remote, US.

What's the tech stack?

Joblaze extracted these technologies from the posting: AI/ML, Design.

What seniority level is this role?

ngrok targets senior candidates for this position.

Is this full-time or contract?

Full-time for this Senior/Staff Product Designer role at ngrok.

Senior/Staff Product Designer at ngrok

Joblaze summary

In the role of Senior or Staff Product Designer at ngrok, the individual will engage in hands-on design work, from initial research to delivering polished product features. Key skills include a strong background in product design, proficiency in AI tools for prototyping, and the ability to translate complex technical concepts into user-friendly experiences. This position is ideal for experienced designers who thrive in fast-paced environments and seek significant ownership over their projects. The design team is small yet collaborative, working closely with various departments to enhance both product and brand experiences.

Joblaze insights

Listed 10 days ago on Joblaze — tracked directly from ngrok's career page.
ngrok has 4 other open roles including Software Engineer III/Senior, Agent, Join our Talent Community, Senior Security Engineer.
5189 active AI/ML roles on Joblaze right now.
123 active Design roles on Joblaze right now.
Salary band is in line with the typical range for Design roles (median ~$170,000).
Pays more than 39% of the 2253 salaried AI/ML roles we track (median $180,000). See AI/ML salary trends

Quick facts

Is the Senior/Staff Product Designer role remote?: It's hybrid — ngrok expects some on-site time in Remote, US.
What's the salary range?: ngrok lists $162,000–$198,000 for this role.
How much experience is required?: At least 5 years of relevant experience for this Senior/Staff Product Designer role.
Where is the role based?: ngrok is hiring for this position in Remote, US.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML, Design.
What seniority level is this role?: ngrok targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior/Staff Product Designer role at ngrok.

From the original posting

About ngrok Inc.

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production.

We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale.

A few things you should know:

We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad)
We have a designated Chief Emoji Officer - they are vital to our success!
We like software that’s serious and culture that’s not

Still reading? Good. There's more below worth your time.

The Opportunity

ngrok is looking for an experienced Senior or Staff Product Designer to help shape the future of our products in an era where AI is changing how software gets built and shipped.

As a key member of the Product Development Team, you’ll work closely with Product and Engineering to shape and deliver high-quality product experiences. You’ll own meaningful areas of the product end-to-end—from early problem framing through to shipped features in users’ hands—moving fluidly between research, prototyping, and delivery as the work demands.

We solve complex networking problems for millions of developers. The design challenges reflect that: translating technical depth into approachable experiences, building for users who notice every detail, and finding clarity in areas without established playbooks.

This role is a good fit for someone who wants high ownership, moves quickly, and is comfortable working in a hands-on, evolving environment.

About the Design team

ngrok's Design team is small but mighty. We’re highly collaborative and work closely with Product, Engineering, Marketing, and Leadership to craft excellent product and brand experiences, envision the future of where the company is headed, and ensure ngrok's brand and visual presentation remain as high quality as our product thinking.

What You'll Actually Do

Think like a builder. You’ll sketch, wireframe, and prototype quickly, get ideas in front of users early, and iterate toward real product outcomes.
Use AI as a creative partner. You’re already using AI tools to extend what you can build, prototype faster, synthesize research, or explore interaction patterns.
Get close to the problem. Learn how developers use ngrok, where they get stuck, and what “better” actually looks like for them.
Contribute to product direction. Work with Product and Engineering to clarify problems, explore solutions, and shape strong product experiences in your areas.
Maintain a high craft bar. Bring strong judgment to interaction design, visual design, copy, edge cases, and implementation details.
Lead projects when needed. Facilitate discussions, align stakeholders, run lightweight research, and help drive decisions forward.
Make your thinking legible. Share rationale, document key decisions, and help Product and Engineering understand the tradeoffs behind your work.
Contribute to the design team. Help strengthen our shared standards, critique culture, and ways of working as the team grows.

Skills

5+ years of product design experience at technology companies, with a portfolio demonstrating strong visual design, research, and end-to-end product thinking
End-to-end execution. You take work from early problem framing through to shipped and polished outcomes
AI-augmented workflow. You actively integrate AI into how you work, using it to generate concepts, build prototypes, and synthesize research — continually expanding what you can do
Builder mindset. You make ideas tangible quickly — through sketches, wireframes, and prototypes — to communicate, collaborate, test, and iterate
Strong communication. Able to influence without authority and clearly articulate tradeoffs
Sharp instincts for learning. You know how to get close to users and turn what you learn into a clear point of view
Bonus Points
- Experience designing for developers
- Familiarity with networking concepts
- Basic front-end experience / familiarity (HTML/CSS/JS, etc.)
- Experience with Tailwind CSS or similar frameworks

Location

This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays.

Sponsorship

All candidates must be US-based, and legally authorized to work in the United States.

At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.

Compensation

Staff Product Designer

Tier 1 (SF, LA, Seattle, NYC): $193,500-$236,500
Tier 2 (rest of US): $178,020-$217,580

Senior Product Designer

Tier 1 (SF, LA, Seattle, NYC): $162,00-$198,000
Tier 2 (rest of US): $149,040-$182,160

#LI-Remote

Full Time Employee Benefits

Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth.
Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you.
Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough.
Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows).
Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible.
Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office.
Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better.
Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad).
Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.