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Senior Technical Program Manager

Join Twitch as a Senior Technical Program Manager to drive user safety programs and collaborate across teams in a mission-driven environment.

Location
San Francisco, CA, US
Compensation
$171k–$231.4k/yr
Level
senior
Type
full time · Remote OK

Requirements

Experience
6+ years

Benefits

Health Insurance 401k Match Parental Leave Flexible PTO

Joblaze summary

In the role of Senior Technical Program Manager at Twitch, the individual will oversee programs aimed at enhancing user safety through tools like AutoMod and Shield Mode. This position requires a strong grasp of complex projects involving multiple stakeholders, as well as the ability to balance immediate outcomes with long-term user impact. Ideal candidates will have over six years of experience in program management or engineering, particularly in environments focused on trust and safety. The team emphasizes collaboration and strategic thinking to address critical business challenges.

Joblaze insights

Quick facts

Is the Senior Technical Program Manager role remote?
It's hybrid — Twitch expects some on-site time in San Francisco, CA, US.
What's the salary range?
Twitch lists $171,000–$231,400 for this role.
How much experience is required?
At least 6 years of relevant experience for this Senior Technical Program Manager role.
Where is the role based?
Twitch is hiring for this position in San Francisco, CA, US.
What seniority level is this role?
Twitch targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Technical Program Manager role at Twitch.

From the original posting

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

As a Senior TPM in the Community Health organization, you’ll be joining the team responsible for keeping users safe. You will own programs that span the range of user-facing tools like AutoMod or Shield Mode, updates to our enforcement systems and guidelines, or improvements to our content moderation tooling.

We’re looking for a TPM that has a deep understanding and appreciation for complex programs with many stakeholders. The right person won’t just be focused on driving towards an outcome as quickly as possible, but will also consider the long term impact of a program on our users, development teams, operations teams, and others.

You’ll report to the Director of Engineering for Community Health. This role is based in San Francisco, CA, but we are open to arrangements that support working west coast hours.

You Will:

  • Drive programs with high degrees of ambiguity, multiple customer groups, and multiple stakeholder groups
  • Partner with Engineering, Product, and Operations teams to solve critical business problems
  • Identify areas of strategic opportunity, determining when a program makes sense, or doesn’t
  • Collaborate with other TPMs across the company on both cross-company strategic programs, as well as on continually improving best practices in this domain

You Have:

  • 6+ years of experience as a TPM or Engineering Manager
  • Understanding of when introducing process makes sense and when it doesn’t
  • Experience working directly with ICs on designing solutions and understanding problem spaces
  • Experience working directly with executives to drive clarity and deliver results on complex programs
  • Passion for working in a mission driven organization

Bonus Points

  • Experience working in Trust & Safety, Content Moderation, Identity, Regulatory, or Governance type organizations.
  • A successful track record owning and driving programs in the infrastructure, platform, and/or product domains

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9193

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually
$148,700$201,200 USD
US, CA, San Francisco - Annually
$171,000$231,400 USD
US, CA, Irvine - Annually
$148,700$201,200 USD

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

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