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SMB Account Executive (Japan)

Location
Tokyo
Compensation
Not disclosed
Level
mid
Type
full time

Skills & Technologies

Requirements

Experience
3+ years

Joblaze summary

The SMB Account Executive at Stripe focuses on engaging small and medium-sized businesses to enhance their payment solutions and drive revenue growth. This role requires a blend of solution sales experience and strong analytical skills, with proficiency in both English and Japanese being essential. Ideal candidates are those with a background in sales who thrive in dynamic environments and can navigate complex client needs. The position is pivotal for Stripe's strategic focus on the SMB sector, emphasizing collaboration across various teams to deliver tailored solutions.

Joblaze insights

Quick facts

How much experience is required?
At least 3 years of relevant experience for this SMB Account Executive (Japan) role.
What's the tech stack?
Joblaze extracted these technologies from the posting: Japanese, English.
What seniority level is this role?
Stripe targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this SMB Account Executive (Japan) role at Stripe.

From the original posting

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

An Account Executive, SMB at Stripe partners with small and medium-sized businesses to help them leverage Stripe’s financial infrastructure to accept payments, grow revenue, and scale efficiently. These customers range from high-growth startups to established SMBs, often looking to expand their use of Stripe products to optimize operations and unlock new revenue streams.

The SMB team is a strategic priority for Stripe, and SMB AEs play a critical role in driving customer growth, adoption, and retention. They act as trusted advisors to business owners and operators, helping clients maximize value from Stripe’s products while scaling their businesses.

What you’ll do

SMB AEs engage with both existing and prospective customers, managing the full sales lifecycle—from lead generation and discovery to solution design, negotiation, and post-sale adoption. They work cross-functionally with Product, Risk, Marketing, and Operations teams to deliver tailored solutions that address each customer’s unique needs.

Responsibilities

  • Partner with a growing SMB to expand their payments or financial infrastructure, driving adoption of additional Stripe products
  • Lead contract renewals, upsell opportunities, and commercial negotiations to increase revenue and market share
  • Generate new business through outbound prospecting, cold outreach, research, and networking within their territory
  • Collaborate with Product, Risk, and Operations teams to solve complex client needs and improve Stripe’s platform and offerings
  • Deliver compelling proposals and business cases to help SMBs understand the long-term value of Stripe
  • Develop repeatable strategies, scalable processes, and go-to-market programs that drive product adoption, retention, and growth across the SMB segment

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 3 years of experience in solution sales field
  • Verbal and written communication skills in both English and Japanese
  • Ability to understand complex requirements and craft custom solutions
  • Strong analytical and quantitative capabilities including comfort with basic financial modeling
  • Superior verbal and written communication skills
  • Ability to operate in a highly ambiguous and fast-paced environment
  • Strong interest in technology

Preferred Qualifications

  • Ability to understand the Stripe API
  • Experience with Excel and SQL, or a willingness to learn.