Software Engineer, Agent - Public Sector

About the Public Sector team

• Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.

• Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.

• We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.

• In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

What you’ll do

• Design and build production-grade AI agents for government institutions at the Federal and state level.

• Partner closely with industry leadership to build our public sector team, including our capture motion, market strategy, and product components to scale quickly.

• Work closely with institutions to understand their most urgent needs and identify novel opportunities to expand our impact - for example through outbound contacts or long-horizon agents.

• Build the future of the platform: Your direct work with public sector customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development.

What you'll bring

• Full stack software development skills and familiarity with AI development processes.

• A passion for public sector work and a faith in the potential of our institutions to transform outcomes for their constituents.

• Comfort working directly with customers to understand their needs and solve real-world problems. A core part of the role is coordinating directly with public servants at our partners to understand their workflows.

Even better…

• Experience building conversational or long-horizon agents using proprietary or open source frameworks.

• Demonstrated track record ambiguity, for example as part of a founding team, new initiative at a large enterprise, forward deployed engineering, or elsewhere.

• A prior understanding of government work and its complexities, including procurement, regulation, and patterns of partnership.

Our values

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

• Flexible (unlimited) paid time off

• Life insurance and disability benefits

• Retirement plan dependent on country of employment

• Parental leave

• Fertility and family building benefits through Carrot

• Free alphorn lessons