Join Commure as a Software Engineer to build AI Voice Agents that enhance patient scheduling and interactions in healthcare.
Posted by employer 3 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 3 hours ago
What you'll build
- Build backend services in Python for voice agents
- Contribute to low-latency pipelines connecting telephony and AI tools
- Integrate with healthcare systems for scheduling and intake
- Collaborate with senior engineers on APIs and data models
- Own the quality of what you ship
Must have
- 2–4 years of backend software experience, primarily in Python
- Experience shipping production services and APIs
- Strong fundamentals in testing and reliability
Nice to have
- Comfort with async, event-driven, or real-time systems
- An intuition for automated assistants interaction
- A patient-centered mindset
Practical constraints
- Requires working 5 days a week in the Mountain View, CA office
AI in the day-to-day
We're building AI Voice Agents that handle full conversations for scheduling and intake.
Requirements
- Experience
- 2–4 years
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
In this role, the Software Engineer will develop backend services that power AI Voice Agents, handling tasks such as call orchestration and EHR integration. Proficiency in Python and experience with production services are essential, along with a strong understanding of real-time systems and automated interactions. This mid-level position is ideal for someone with a few years of backend experience who is eager to tackle complex challenges in a fast-paced environment. The small team emphasizes direct collaboration and rapid deployment, fostering a culture of ownership and accountability.
Joblaze insights
Quick facts
- Is the Software Engineer, Voice Agents role remote?
- No — this is an on-site role in Mountain View, CA.
- How much experience is required?
- 2–4 years of relevant experience for this Software Engineer, Voice Agents role.
- Where is the role based?
- Commure is hiring for this position in Mountain View, CA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: ASR, EHR, LLMs, Python, TTS.
- What seniority level is this role?
- Commure targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Software Engineer, Voice Agents role at Commure.
From the original posting
About the Role
Health system call centers can't keep up with patient demand. 85% of patients who can't get through never call back. They go elsewhere, and appointments that should have been booked never are.
We're building AI Voice Agents that pick up every call and handle the full conversation: scheduling, rescheduling, cancellations, confirmations, FAQs, and intake. They work by integrating directly with the EHR and telephony stack in real time.
We're hiring a Software Engineer to build the systems these agents run on: the voice pipelines, EHR integrations, and services that take a call from "hello" to a booked appointment. It's a mid-level role on a small team that ships every day, with a lot of room to grow into harder problems.
This full-time position requires working 5 days a week in our Mountain View, CA office.
What You'll Do
Build backend services in Python that power real-time voice agents: call orchestration, conversation state, tool execution, and EHR write-back.
Contribute to low-latency pipelines connecting telephony, ASR, LLMs, and TTS into a single conversational loop.
Integrate with healthcare systems (like Epic, Cerner, athena, and others) for scheduling, eligibility, and intake.
Collaborate with senior engineers to design APIs, data models, and event-driven workflows.
Partner with AI, product, and operations to ship features patient access teams actually use.
Own the quality of what you ship: latency, reliability, observability, and release readiness.
What You Have
2–4 years of backend software experience, primarily in Python.
Experience shipping production services, APIs, and data models.
An intuition for how people interact with automated assistants through voice and text, where the rules are different than icons and buttons.
Comfort with async, event-driven, or real-time systems (or excitement to grow into them).
Strong fundamentals in testing, LLM evaluation, observability, and reliability.
A patient centered mindset. You design for the person on the other end of the line, not just the metrics.
Bias for action and an ownership mindset.
Standard company text repeated across Commure's postings is omitted here.
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