Join Synthesia as a Solutions Architect to drive customer success and adoption of AI video solutions in a hybrid work environment.
Posted by employer 9 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 3 days ago
AI in the day-to-day
null
Requirements
- Experience
- 5+ years
Not disclosed in this posting: visa sponsorship.
Joblaze summary
The Solutions Architect at Synthesia plays a pivotal role in driving customer success by leading end-to-end implementations and designing tailored solutions that align with client needs. This position requires a blend of technical expertise, project management skills, and commercial acumen, particularly in a SaaS context, with a focus on APIs and integrations. Ideal candidates will have over five years of experience in solutions architecture or technical consulting, and a knack for engaging both technical and executive stakeholders. Synthesia's rapid growth and innovative AI video platform present a dynamic environment for those looking to make a significant impact.
Joblaze insights
- Listed 9 days ago on Joblaze — tracked directly from Synthesia's career page.
- Synthesia has 61 other open roles including Solutions Engineering Manager , Solutions Engineering Manager , Solutions Engineering Manager.
- Salary band is above the typical range for comparable tech roles (median ~$126,887).
Quick facts
- Is the Solutions Architect role remote?
- It's hybrid — Synthesia expects some on-site time in Remote.
- What's the salary range?
- Synthesia lists $140,000–$190,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Solutions Architect role.
- Where is the role based?
- Synthesia is hiring for this position in Remote.
- What seniority level is this role?
- Synthesia targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Solutions Architect role at Synthesia.
From the original posting
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About the role
We’re looking for a Solutions Architect to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.You’ll work across Sales, Product, Engineering, and Customer Success to design solutions that unlock value at scale. This is not just implementation - it’s about architecting customer success, proving what’s possible, and accelerating customers toward full platform maturity.You will be both strategic advisor and technical architect, helping customers:
Make the right technical decisions
Deploy the product and integrations successfully
Operationalize change and scale
Connect use cases to business outcomes
This role blends technical hands-on depth, commercial awareness, executive influence, and platform thinking.
What you’ll do
Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.
Design architectures that map Synthesia’s capabilities to high-value customer use cases.
Partner with Sales on solution scoping, proposals, API demos, and deal strategy.
Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.
Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.
Act as a trusted advisor to technical and business stakeholders — including VP- and C-level audiences.
Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.
Contribute to platform thinking — helping shape how we scale Synthesia from product → ecosystem.
What we’re looking for
5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment
Strong project & stakeholder management across multiple workstreams
Hands-on experience working with APIs, workflows, or integrations
Excellent storytelling and communication skills — able to engage technical and executive teams
A commercial mindset — understanding how architecture drives adoption, retention, and expansion
Proven experience building scalable frameworks, architectures, or delivery models
Curiosity, initiative, and a builder mentality — with comfort navigating ambiguity in a high-growth environment
Salary: The anticipated salary range for this role is $140,000–$190,000 OTE, with an 80/20 split, depending on experience, skills, qualifications, and location. Compensation may vary based on these factors.