Provide frontline operational support for Coinbase's trading and clearing systems across two exchanges in a remote-first environment.
Skills & Technologies
AI in the day-to-day
Coinbase is piloting an AI tool for initial screening interviews and an AI platform for interview note transcription.
Requirements
- Experience
- 1+ years
- Education
- Bachelor's degree
Benefits
Joblaze summary
In the role of Specialist, Market Operations at Coinbase, the individual is responsible for providing essential operational support for the Coinbase Derivatives Exchange and Coinbase International Exchange, ensuring the reliability of trading and clearing systems. Key skills include a solid understanding of financial markets, technical troubleshooting, and experience with tools like SQL and CRM systems. This position is ideal for someone with at least a year of experience in financial operations, particularly those familiar with futures and options. Coinbase fosters a high-performance culture, emphasizing collaboration and continuous improvement.
Joblaze insights
- Listed today on Joblaze — tracked directly from Coinbase's career page.
- Coinbase has 123 other open roles including Analyst, Business Controller, Staff Software Engineer - AI Platform Team, Regional Threat Assessment Manager.
- 1076 active SQL roles on Joblaze right now.
- 537 active Salesforce roles on Joblaze right now.
- 112 active Jira roles on Joblaze right now.
- Salary band is below the typical range for comparable tech roles (median ~$112,839).
Quick facts
- Is the Specialist, Market Operations role remote?
- It's hybrid — Coinbase expects some on-site time in Remote - EMEA.
- What's the salary range?
- Coinbase lists £81,630–£90,700 for this role.
- How much experience is required?
- At least 1 year of relevant experience for this Specialist, Market Operations role.
- Where is the role based?
- Coinbase is hiring for this position in Remote - EMEA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Jira, Salesforce, SQL.
- What seniority level is this role?
- Coinbase targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Specialist, Market Operations role at Coinbase.
From the original posting
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Specialist, Market Operations, you'll provide frontline operational support across two exchanges, the Coinbase Derivatives Exchange (CDE) and Coinbase International Exchange (INTX). This team runs 24/7 market operations, ensuring our trading and clearing systems perform reliably for clients and internal stakeholders. You'll troubleshoot live production issues independently, coordinate cross-functional resolutions for complex incidents, and support deployment testing that protects our production environments.
What you’ll do:
- Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and INTX.
- Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
- Lead frontline support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
- Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
- Support onboarding and ongoing operational enablement of clients and vendors, including connectivity setup and issue triage.
- Identify and recommend process improvements that align with business growth objectives and strengthen exchange operational reliability.
Required Skills and Experience:
- BA/BS in Information Systems, Economics, Finance, or a related technical field, with 1+ years of experience in financial markets operations or a technical operations role.
- Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution.
- Proven ability to diagnose and resolve complex production issues across trading and clearing platforms, communicating root cause and remediation to both technical and non-technical audiences.
- Experience managing support across multiple channels (voice, email, chat) with documented ability to maintain quality under high-volume, time-sensitive conditions.
- Familiarity with prediction markets, event contracts, FIX protocol, SQL, or CRM tools such as Salesforce and JIRA.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
P77061
#LI-Remote
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
- AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.