Sr. Engagement Manager, Forward Deployed Engineering - LATAM
Skills & Technologies
Requirements
- Experience
- 10+ years
Joblaze summary
The Senior Engagement Manager at Databricks plays a pivotal role in guiding complex projects and ensuring successful implementation of Professional Services in the LATAM region. This position requires a deep understanding of Professional Services and Training offerings, along with expertise in Databricks architecture and competitive landscape. Ideal candidates will have extensive experience in customer-facing roles, particularly in managing large-scale programs and driving account growth. Databricks emphasizes a collaborative environment, aligning cross-functional teams to meet regional growth objectives.
Joblaze insights
- Listed about a month ago on Joblaze — tracked directly from Databricks's career page.
- Databricks has 810 other open roles including Sr. Solutions Architect - Oil, Gas, and Energy, Sr. Solutions Engineer, AWS Cloud Partner Solutions Architect — EMEA.
- 1216 active AWS roles on Joblaze right now.
- 105 active Databricks roles on Joblaze right now.
- 17 active Microsoft roles on Joblaze right now.
Quick facts
- How much experience is required?
- At least 10 years of relevant experience for this Sr. Engagement Manager, Forward Deployed Engineering - LATAM role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Microsoft, Databricks, Professional Services, Google, Training.
- What seniority level is this role?
- Databricks targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Sr. Engagement Manager, Forward Deployed Engineering - LATAM role at Databricks.
From the original posting
CSQ327R29
The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts.
The impact you will have:
- Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
- Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations.
- Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
- Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
- Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.
What we look for:
- 7-10 years running a Professional Services line of business.
- 10+ years in senior customer-facing roles with a mix of influencing and execution.
- Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
- Strong knowledge of Databricks architecture, competitors, and migration benefits.
- Proven track record of managing large-scale program plans and service delivery.
- Ability to travel up to 25-50% as required.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.