About the Role

Field Quality Services supports our deployed fleet — from customer vessel support and

retrofits to fleet inspections, corrective actions, NOEs, Service Bulletins, and IRB/RCCA

investigations. Field issues rarely belong to a single organization: closing one can require

Quality inspection, Engineering analysis, parts availability, vessel access, Mission

Operations support, customer coordination, repair, and final verification.

As the Senior Program Scheduler, you will be the coordination layer that connects all of it.

You will own the plan, schedule, dependencies, and follow-through for Field Quality

activities so that findings and corrective actions move from identification to verified

closure:

Field Issue → Prioritize → Plan → Assign → Schedule → Execute → Verify → Close

Technical owners decide what needs to happen. You make sure everyone knows when it

happens, who owns it, what it depends on, and whether it is on track.

This is a new role on a Field Quality organization that is still being built. You will help define

the operating rhythm, tools, and management systems the team scales on.

What You'll Do

• Planning and scheduling

• Build and maintain the Field Quality master schedule.

• Coordinate vessel availability for inspections, repairs, retrofits, and follow-up

verification.

• Plan for customer vessel returns, recommissioning, retrofit events, deployments, and

major fleet activities.

• Coordinate inspection and Quality support requirements for upcoming field activities.

Senior Program Scheduler – Field Quality Services

• Spot schedule conflicts, resource constraints, and dependencies before they become

blockers.

Tracking and follow-through

• Track Field Quality projects, milestones, deliverables, owners, and due dates.

• Track NOEs, Service Bulletins, fleet actions, inspections, and corrective actions

through closure.

• Track IRB and RCCA actions so owners and commitments stay visible.

• Maintain action registers and make sure cross-functional commitments are followed

through.

• Escalate schedule risks and overdue actions to the right leaders.

Cross-functional coordination

• Coordinate schedules across Quality, Mission Operations, Design and Manufacturing

Engineering, Programs, Manufacturing, Supplier Quality, Supply Chain,

Warranty/Customer Support, and field and retrofit teams.

• Serve as the central coordination point for Field Quality execution, while technical

ownership stays with the right Quality or Engineering lead.

Reporting and operating rhythm

• Produce weekly program status and schedule reports for Field Quality leadership.

• Keep high-priority field issues and their status visible.

• Support resource planning and forecasting as Field Quality workload grows.

• Help establish repeatable workflows, meeting cadences, and management systems for

the organization.

How You'll Work With the Team

• Field Quality Manager — owns strategy, priorities, customer quality, escalation,

resources, and overall performance.

• Senior Quality Engineer — owns technical investigations, IRB, RCCA,

commonality/risk assessments, corrective actions, and technical closure.

• Senior Program Scheduler (this role) — owns program planning, schedules,

dependencies, action tracking, resource coordination, execution visibility, and cross-

functional follow-through.

• Field Quality Engineers / Inspectors — execute investigations, inspections,

containment, verification, evidence collection, and field quality activities.

What You'll Bring

Required

• Bachelor's degree in engineering, business, operations management, or a related field,

or equivalent experience.

• 6+ years of program scheduling, project control, or program coordination experience in

aerospace, defense, maritime, automotive, or similar hardware/manufacturing

environments.

• Hands-on experience building and maintaining integrated master schedules, including

dependency and critical-path management.

• Proficiency with scheduling and tracking tools (e.g., MS Project, Primavera P6,

Smartsheet, Jira/Linear) and Excel or Google Sheets.

• Proven ability to drive cross-functional commitments to closure without direct

authority.

• Clear, concise written and verbal communication, including status reporting to

leadership.

• Ability to manage many concurrent activities with shifting priorities.

Preferred

• Experience supporting field service, fleet sustainment, MRO, warranty, or retrofit

programs.

• Familiarity with quality processes such as RCCA/8D, nonconformance and corrective

action systems, MRB/IRB, and service bulletins.

• Experience with vessel, vehicle, or aircraft maintenance and availability planning.

• Experience standing up processes, dashboards, or operating cadences in a growing

organization.

• PMP, PMI-SP, or similar certification.

Success in This Role Looks Like

• A single, trusted master schedule for Field Quality that leadership relies on.

• Senior Program Scheduler – Field Quality Services

• Inspection and verification opportunities captured when vessels are available — not

missed.

• IRB/RCCA actions, NOEs, and Service Bulletins closed on time, with aging actions

visible and escalated early.

• Field Quality engineers and leadership spending their time on technical and customer

decisions, not chasing schedules.

• A repeatable weekly operating rhythm the team can scale as the deployed fleet grows.

Additional Requirements

• U.S. person / ITAR eligibility requirement, if applicable

• Travel up to 10% to field sites and customer locations

• Ability to support off-hours or weekend activities during vessel availability windows, if applicable

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer

• Occasional standing and walking within the office

Time Off: Generous PTO and Holidays

Retirement Plan: 401(k) plan with company match