Sr. Technical Enablement Specialist
Posted by employer 11 months ago
First seen on Joblaze 5 months ago
Last verified on the company career page 1 day ago
Skills & Technologies
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
In the role of Sr. Technical Enablement Specialist at Databricks, the individual will focus on designing and implementing enablement programs tailored for Technical Support Engineers, ensuring they are equipped with both technical and soft skills. Key skills include experience in enablement for technical audiences, stakeholder management, and a strong analytical mindset. This position is ideal for someone with a background in technical support and a passion for developing training programs. The role is part of a dedicated Support Enablement Team that emphasizes continuous improvement and collaboration.
Joblaze insights
- Listed about 5 months ago on Joblaze — tracked directly from Databricks's career page.
- Databricks has 922 other open roles including Lead Learning Product Manager, Senior Scale Solution Engineer, Scale Solution Engineer.
- 295 active Databricks roles on Joblaze right now.
- 29 active Technical Support roles on Joblaze right now.
- 7 active Enablement roles on Joblaze right now.
- Typical Databricks salary we track runs $140,000–$189,500 (median $173,000, across 145 roles).
Quick facts
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Databricks, Enablement, Technical Support.
- What seniority level is this role?
- Databricks targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Sr. Technical Enablement Specialist role at Databricks.
From the original posting
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As a Sr. Enablement Specialist at Databricks, you will apply your expertise in enablement to lead the design, rollout, and adoption of enablement programs for Databricks Technical Support Engineers, including collaboration with Support leaders and SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include onboarding and everboarding motions focused on developing and maintaining technical and soft skills for Technical Support Engineers.
As a member of the Databricks Support Enablement Team, you’ll be responsible for (1) keeping up to date with the latest and greatest that Databricks has to offer when it comes to Support, (2) work with our enablement team to fully understand the business needs and requirements for Support, (3) create high-impact programs for Support, and (4) work with a team of technical enablement specialists to curate and design content needed for programs.
The impact you will have:
- Use your Databricks and Enablement expertise to lead the design, curate, and maintain enablement programs for Databricks Technical Support
- Work with subject-matter-experts and technical enablement specialists to scope needs for new courses and updates to existing ones
- Drive improvements in Support KPIs through successful enablement programs (lagging indicators)
What we look for:
- Experience with enablement programs for technical audiences
- Experience with technical support best practices
- Experience with cross-functional stakeholder management
- Strong analytical skills and data-driven decision-making
- [Preferred] Experience designing and developing highly technical training
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.