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Sr. Technical Solutions Engineer - Platform (Support)

Provide technical support for Databricks Platform issues and assist customers in achieving their strategic goals.

Location
Tokyo, Japan
Compensation
Not disclosed
Level
senior
Type
full time

Posted by employer 1 month ago

First seen on Joblaze 1 month ago

Last verified on the company career page 6 hours ago

Requirements

Experience
4+ years
Education
Bachelor's degree

Not disclosed in this posting: compensation, work arrangement, visa sponsorship.

Joblaze summary

In the role of Senior Technical Solutions Engineer at Databricks, the individual will focus on troubleshooting and resolving complex issues related to the Databricks platform while providing guidance to customers on best practices and performance improvements. Key skills include expertise in Python, SQL, and experience with cloud platforms like AWS or Azure, alongside a solid understanding of distributed big data computing. This position is ideal for someone with over four years of relevant experience and proficiency in both Japanese and English. Databricks emphasizes customer advocacy and offers opportunities for continuous learning within a diverse and inclusive environment.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze August 21, 2026. Last confirmed on Databricks's careers page October 8, 2026.

Quick facts

How much experience is required?
At least 4 years of relevant experience for this Sr. Technical Solutions Engineer - Platform (Support) role.
What's the tech stack?
Joblaze extracted these technologies from the posting: AWS, Azure, Big Data, GCP, Java, Linux.
What seniority level is this role?
Databricks targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Sr. Technical Solutions Engineer - Platform (Support) role at Databricks.

From the original posting

CSQ127R187
Location: Tokyo, Japan

As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions.

The Impact You Will Have

  • Troubleshoot and resolve complex customer issues related to Databricks platform
  • Provide best practices support for custom-built solutions developed by Databricks customers
  • Deliver suggestions for improving performance in customer-specific environments
  • Assist with issues around third-party integrations with Databricks environment
  • Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
  • Participate in the creation and maintenance of company documentation and knowledge articles
  • Be a true proponent of customer advocacy
  • Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
  • Participate in weekend and weekday on call rotation

What We Look For

  • 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired .
  • Strong experience with SQL-based database is required.
  • Linux/Unix administration skills.
  • Hands-on experience with AWS, Azure or GCP.
  • Experience with "Distributed Big Data Computing" environment.
  • Technical degree or the equivalent experience.
  • Written and spoken proficiency in both Japanese and English

About Databricks

Benefits

Standard company text repeated across Databricks's postings is omitted here.