Team Leader, Customer Experience (Mandarin Speaker)
Lead the Customer Experience team at Klook, focusing on Mandarin-speaking customers.
Posted by employer 2 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
In this role, the Team Leader for Customer Experience at Klook oversees daily operations, ensuring high-quality service and support for Mandarin-speaking customers. The position requires strong leadership skills and proficiency in customer service tools, along with a solid understanding of the travel industry. This role is ideal for someone with experience in team management and a background in customer relations, particularly within a fast-paced environment. Klook's focus on enhancing customer satisfaction highlights its commitment to delivering exceptional travel experiences.
Joblaze insights
- Listed 7 days ago on Joblaze — tracked directly from Klook's career page.
- Klook has 164 other open roles including Associate Manager / Manager, Global Brand Marketing, Senior Associate, Business Development, Analyst, Real Time.
Quick facts
- Is the Team Leader, Customer Experience (Mandarin Speaker) role remote?
- It's hybrid — Klook expects some on-site time in Taipei, Taiwan, China.
- Where is the role based?
- Klook is hiring for this position in Taipei, Taiwan, China.
- What seniority level is this role?
- Klook targets lead candidates for this position.
- Is this full-time or contract?
- Full-time for this Team Leader, Customer Experience (Mandarin Speaker) role at Klook.