Join Ocean as a Technical Customer Success Manager in a founding role, focusing on customer engagement and success.
Posted by employer 2 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
In this founding role, the Technical Customer Success Manager will engage with clients to ensure they effectively utilize the company's products, addressing technical inquiries and fostering strong relationships. Proficiency in customer support, technical troubleshooting, and a solid understanding of software solutions are essential for success. This position is ideal for someone with a background in customer success or technical support, particularly in a startup environment. Ocean is in its early stages, offering a unique opportunity to shape customer experience from the ground up.
Joblaze insights
- Listed 7 days ago on Joblaze — tracked directly from Ocean's career page.
- Ocean has 13 other open roles including Head of Growth Marketing, Head of Growth Marketing, Head of Product Marketing.
Quick facts
- Is the Technical Customer Success Manager (Founding Role) role remote?
- Yes — Ocean lists this as a fully remote position.
- What seniority level is this role?
- Ocean targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Customer Success Manager (Founding Role) role at Ocean.