Join ARQ as a Technical Product Owner - KYC to lead the development of customer verification products in a fast-paced startup environment.
Posted by employer 1 month ago
First seen on Joblaze 1 week ago
Last verified on the company career page 5 days ago
Requirements
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Technical Product Owner for KYC at ARQ is responsible for shaping the product vision and roadmap for customer onboarding and identity verification, leading a cross-functional team to enhance verification processes. This role requires a strong background in fintech or KYC, with proficiency in SQL or Python to analyze performance metrics and inform product decisions. Ideal candidates are those with proven experience in data-driven product development and a knack for balancing regulatory compliance with user experience. ARQ offers a dynamic startup environment where collaboration with founders is key.
Joblaze insights
Quick facts
From the original posting
We’re hiring a Product Owner – KYC to work directly with our founders and build our customer verification product function from the ground up. You’ll lead a cross-functional product team focused on customer onboarding, identity verification, and ongoing due diligence, delivering measurable impact through smart, data-driven analyses.
You’ll thrive in this role if you love solving complex problems, can translate regulatory and operational needs into product solutions, and enjoy working at the intersection of product, compliance, operations, and engineering.
Own the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence.
Lead a team of engineers and other cross-functional partners to design, deliver, and refine verification journeys, decisioning rules, and KYC systems.
Define and track KPIs like verification completion rate, onboarding conversion, manual review rate, and time-to-verification.
Turn regulatory requirements, customer risk profiles, and operational needs into clear product specifications.
Continuously improve our KYC capabilities based on customer feedback, operational insights, and evolving regulatory requirements.
Proven product experience in fintech, payments, or KYC / customer identity verification.
Strong track record delivering data-driven products with engineering and analytics teams.
Strong SQL or Python skills, with hands-on experience using data to analyse performance, identify problems, and inform product decisions.
Analytical mindset; comfortable interpreting onboarding, verification, and operational performance metrics.
Ability to balance regulatory requirements and risk management with a great customer experience.
Comfortable working directly with founders in a fast-paced startup.
Experience in Latin American markets.
Spanish or Portuguese language skills.
Experience scaling a KYC product from 0 to hundreds of thousands or millions of customers.
Previous experience in software engineering, data analytics, or another technical role.
Competitive salary and benefits
Stock options, so you own part of what you build
Discretionary performance bonus
The latest tools and technology
A world-class team that will challenge and grow your skills
The opportunity to help build the best fintech app in Latin America
Office Policy: 3-4 days a week in-office
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