Video Producer

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be great with money.

We’re looking for a Video Producer to join Relay’s Marketing team and play a meaningful role in how our brand comes to life on screen. Video is a key creative format for Relay and we are excited to grow our video footprint. The person in this role will have the support of our full creative team, a creative producer, and cross collaborative partners across the org as well as the resources needed to truly differentiate the Relay brand through video.

This is a full-spectrum role; you’ll develop both existing and original concepts, lead production, and deliver edited, polished work that connects with small business owners in ways that feel real, useful, and distinctly Relay. You’ll coordinate with colleagues on social media and content marketing teams to create briefs that tell multi-dimensional stories that feed a content flywheel focused on educating, informing, and entertaining the Relay customer. The ideal candidate is comfortable pitching big ideas, self directing to bring those ideas to life, and holds a high bar for craft, quality, and creativity.

What You’ll Be Doing

• Develop video concepts rooted in Relay’s brand, product, customer needs, cultural relevance, and YouTube best practices.

• Lead end-to-end production across video formats— scripting, scheduling, shoot logistics, on-camera direction, and editing oversight.

• Source and coordinate talent, freelancers, and production vendors, keeping shoots on time and on budget.

• Partner with Brand, Growth, and Product Marketing to align video with campaigns, product launches, and key company moments.

• Build and maintain production workflows and systems that make consistent, high-quality output sustainable.

Who You Are

• You have 4-5 years of experience in video production, with meaningful time owning work from concept through delivery.

• Your portfolio shows range—different formats, tones, and audiences—and a clear creative point of view.

• You are already experimenting with and implementing AI solutions to streamline your work and move faster and to fill in content gaps while producing more complex projects

• You have hands-on YouTube expertise: you understand the platform’s algorithm, content architecture, and optimization levers well enough to make intentional decisions, not just follow templates.

• You’re a skilled editor in Premiere Pro, Final Cut, or DaVinci Resolve; motion design or After Effects experience is a plus.

• You’re highly organized and detail-oriented, with a strong ability to manage multiple productions at once without dropping quality.

• You naturally move with a sense of urgency and focus. Video is key to our growth and brand strategy going forward and we need a true owner for the channel who moves with speed.

• You communicate clearly and proactively, flag challenges early, and move work forward without needing close oversight.

• You have a genuine feel for cultural relevance—you know what’s resonating, why, and how to connect it back to a brand.

• You’re comfortable collaborating across functions and presenting work-in-progress to stakeholders with clarity and confidence.

Bonus Points

• Experience creating content for SMB, fintech, or financial services audiences.

• Experience editing video with a high standard for craft: pacing, sound, color, graphics, and captions all matter to you.

• Comfort directing non-actor talent on camera—founders, executives, or customers.

• Experience building short-form repurposing workflows (YouTube → Reels → Shorts → LinkedIn).

• Familiarity with AI-assisted video tools for captions, scripting, or B-roll.

• Motion design or animation skills.

• Experience in SaaS, fintech, or a high-growth startup environment.

The Interview Process

• Stage 1: A 30-minute Google Meet video call with a member of the Talent team.

• Stage 2: A 45-minute Google Meet video call with the Director of Brand.

• Stage 3: A video-focused exercise or case study presented to members of the Marketing team and the Director of Brand

• Stage 4: A 45-minute in-person interview with a member of the Leadership team.

NOTE: All applications must include a link to your portfolio. Applications without portfolios will not be considered.

The annual salary range for this role is $108,000 CAD to $132,000 CAD.

For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $120,000 CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role’s defined expectations or an expanded scope from day one.

• You push relentlessly for reinvention: You're always asking "how can this be better?" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar.