Voice of Customer Manager
Manage customer feedback initiatives to enhance product development and customer satisfaction.
Posted by employer 2 weeks ago
First seen on Joblaze 1 week ago
Last verified on the company career page 10 hours ago
Requirements
- Experience
- 3+ years
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Voice of Customer Manager at Clio is responsible for gathering and analyzing customer feedback to inform product development and enhance user experience. This role requires strong skills in data analysis, communication, and project management, with a focus on understanding customer needs and translating them into actionable insights. Ideal candidates are likely to have a background in customer experience or product management, along with a proven track record of working collaboratively across teams. Clio is positioned in a dynamic phase of growth, emphasizing the importance of customer-centric strategies.
Joblaze insights
- Listed 8 days ago on Joblaze — tracked directly from Clio's career page.
- Clio has 143 other open roles including Senior Customer Success Revenue Enablement, Launch Team, Director, Executive Search, Solutions Engineer, Cloud Communications.
Quick facts
- Is the Voice of Customer Manager role remote?
- It's hybrid — Clio expects some on-site time in Vancouver.
- How much experience is required?
- At least 3 years of relevant experience for this Voice of Customer Manager role.
- Where is the role based?
- Clio is hiring for this position in Vancouver.
- What seniority level is this role?
- Clio targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Voice of Customer Manager role at Clio.