"customer support" Jobs

Join Airbnb as a Customer Service Partner Operations Manager, Mandarin, to enhance partner performance and deliver exceptional service.

Join Airbnb as a Customer Service Partner Operations Manager, Mandarin, to enhance service quality and partner performance in a fast-paced environment.

Join Airbnb as a Customer Service Partner Operations Manager, Mandarin, to enhance partner performance and deliver exceptional service.

Lead the product strategy for AI Personalization in Airbnb's customer support ecosystem, enhancing user experiences with AI.

Join Airbnb as a Product Manager for Community Support, driving product roadmaps and enhancing user experiences.

Lead the Specialty quality program at Airbnb, focusing on high-stakes support functions with a globally distributed team.

Join Airbnb as a Staff Machine Learning Engineer to innovate customer service with cutting-edge AI technologies.

Drive business growth and optimize revenue generation as the Sales Operations Lead at Airbnb, collaborating with cross-functional teams.

Lead the quality program for AirCover, Airbnb's host protection and property damage insurance product, in a fully remote role.

Join Airbnb as a Safety Specialist to address various safety concerns and support community members in crisis situations.

Join Airbnb as a Staff Advanced Analytics expert to drive product decisions for the Guest App through data analysis and experimentation.

Manage complex claims and drive accountability within Airbnb's AirCover team to ensure best-in-class service for hosts and guests.

Manage complex claims and drive accountability within Airbnb's AirCover team to ensure best-in-class service for hosts and guests.

Join Airbnb as a Staff Engineer to lead the development of a high-performance data access layer for the Unified Data Store.

Join Airbnb as a Data Scientist focusing on causal inference to enhance community support through data-driven insights.

Support the Enterprise Account Management team in operational processes for hotel partners globally.

Join Airbnb as a Machine Learning Engineer to innovate customer service using cutting-edge AI technologies.

Join Airbnb as a Senior Software Engineer to build and operate a NewSQL database on Kubernetes for critical user and financial data.