"escalation processes" Jobs

Join Anthropic as an Executive Escalations Manager to build and manage escalation processes for high-stakes user issues.

Join Gong as an Escalation Manager to lead high-stakes enterprise account crises and enhance customer experience.

Join Anthropic as a Social Escalations Program Manager to protect its reputation on social platforms and manage high-stakes user issues.

Join Outschool as a Support Escalations Specialist to resolve complex customer issues in a dynamic, remote-friendly environment.

Build and lead the incident and escalation management program for a voice AI platform serving enterprise customers.

Own and build the customer support function at Peregrine, ensuring fast and reliable responses for public safety organizations.

Lead a team to enhance Ramp's procurement product, driving efficiency and customer success in a fast-paced environment.

Lead the post-sales lifecycle for strategic accounts in a fast-paced AI-driven financial services company.

Join Anthropic as a GSOC Response & Policy Program Specialist to develop and implement global incident response protocols.

Own execution and delivery of client relationships as an Engagement Manager in a fast-growing AI-focused startup.

Lead the Model Exploitation & Fraud team at Anthropic to combat large-scale exploitation of AI systems.

Lead the CBRN-E & Advanced Weapons team to investigate and disrupt misuse of AI systems for weapons development.

Lead the delivery of custom AI agent solutions for enterprise customers in regulated industries.

Join Anthropic as a Safeguards Enforcement Analyst to combat violence and extremism in AI systems.

Lead a technical support engineering team at Vapi, focusing on enterprise customer success and product feedback integration.

Own and evolve Envoy's Security Operations and Threat Detection capabilities in a proactive, engineering-led security function.

Join TRM Labs as a Global Investigator to combat financial sextortion and support victim safety through OSINT-driven investigations.

Join Baseten as a Technical Program Manager to drive complex AI infrastructure programs and ensure successful execution across teams.