"issue management" Jobs

Join MongoDB as an Escalation Manager to drive resolution of critical technical issues in a fast-paced environment.

Lead the policy and controls governance program at MongoDB, ensuring compliance and audit readiness in a fully remote role.

Join Block as a senior program manager to scale issuer partnerships and drive innovative financial product experiences.

Own the implementation process for enterprise customers at a remote-first company focused on software craftsmanship.

Lead the EMEA Incident & Escalation Management teams at MongoDB, ensuring smooth operations and resolving technical hurdles for clients.

Lead the Critical Accounts program and Customer Health Platform at MongoDB, focusing on customer insights and risk management.

Lead a team of billing agents in a remote role, focusing on performance metrics and operational programs in a developer tools company.

Lead Anthropic's crisis management program to enhance organizational resilience and response capabilities.

Lead technical delivery for enterprise customers at Airtable, managing complex engagements and driving AI workflow transformation.

Lead a full stack engineering team focused on customer-facing self-service channels in a remote-first environment.

Own the end-to-end delivery of Finance transformation programs in a hybrid role at MongoDB.

Lead technical delivery for enterprise customers at Airtable, managing complex engagements and driving AI workflow transformation.

Lead the corporate travel program for MongoDB across the Americas, ensuring cost-effective and employee-centric travel experiences.

Join Fireworks AI as a Technical Account Manager to drive customer success in deploying AI models on a fast inference platform.

Own the execution of hardware systems from concept through production deployment in a fast-paced AI environment.

Join Anthropic as a senior Program Manager to lead communications during critical moments and ensure clarity under pressure.

Develop go-to-market strategies for Datadog's Incident Response products in a hybrid work environment.

Join Anthropic as a Policy Communications Manager to shape external communications on AI security and governance.

Lead a team of technical services engineers to enhance partner support and operational excellence at MongoDB.