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Customer Support Platforms Jobs in New York

780 open positions · Updated 3 weeks ago

Average salary: 105.9k–156.4k/yr

Showing 20 of 780 positions

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Mercury

Lead the data strategy and reporting function within the Customer Support organization at Mercury.

Mercury San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States $154.2k–$192.8k/yr Published 3 weeks ago
Flexible on stack
Harvey AI

Join Harvey AI as a Premium Support Specialist to deliver exceptional technical support for our largest customers.

Harvey AI New York $119k–$161k/yr Published 3 weeks ago
Anthropic
Support Engineer Remote Visa

Join Anthropic as a Support Engineer to provide high-touch technical support for strategic enterprise customers.

Anthropic San Francisco, CA | New York City, NY | Seattle, WA $210k–$250k/yr Published 2 months ago
Flexible on stack
Twitch

Join Twitch as a Customer Experience Specialist to enhance user satisfaction and bridge the gap between the community and the organization.

Twitch Irvine, CA; New York City $66.3k–$115.4k/yr Published 1 month ago
Mercury

Drive strategic programs to enhance customer experience and operational efficiency at Mercury.

Mercury San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States $109.5k–$152.1k/yr Published 1 month ago
Harvey AI

Join Harvey AI as a Support Operations Engineer to build and deliver enablement content in a fast-evolving environment.

Harvey AI New York $104k–$156k/yr Published 2 months ago
Figma

Join Figma as a Support Content Specialist to design and optimize AI-powered content systems for exceptional customer support.

Figma San Francisco, CA • New York, NY • United States $127k–$245k/yr Published 1 month ago
Datadog
Datadog Denver, Colorado, USA; New York, New York, USA; San Francisco, California, USA $81k–$118k/yr Published 7 months ago
Stripe
Stripe New York, Seattle, San Francisco Published 4 months ago
Figma
Figma San Francisco, CA • New York, NY • United States $140k–$202k/yr Published 5 months ago
Harvey AI

Join Harvey AI as a Support Operations Data Analyst to drive analytics and reporting for User Operations in a fast-paced environment.

Harvey AI New York $112k–$168k/yr Published 1 month ago
Flexible on stack
Mercury

Join Mercury as a Senior Quality Analyst to drive insights-driven quality improvements in customer support using AI-assisted tools.

Mercury Dublin, Ireland; San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States $90.8k–$113.5k/yr Published 1 week ago
Datadog

Join Datadog as a Technical Support Engineer to assist Premier Customers in a hybrid work environment.

Datadog Denver, Colorado, USA; New York, New York, USA; San Francisco, California, USA $81k–$119k/yr Published 1 month ago
Mercury

Join Mercury as a Customer Support Specialist for Payroll, helping startups navigate payroll complexities with expert guidance.

Mercury San Francisco, CA, New York, NY, Portland, OR, or Remote within United States $53.1k–$71.6k/yr Published 2 weeks ago
Anthropic
Anthropic New York City, NY; San Francisco, CA; Seattle, WA $116.5k–$165k/yr Published 8 months ago
MongoDB

Join MongoDB as a Customer Experience Manager to shape and improve the end-to-end customer experience across the organization.

MongoDB Austin; Boston; Denver; New York City $106k–$208k/yr Published 1 week ago
Datadog

Drive customer success and product adoption for enterprise clients at Datadog in a hybrid work environment.

Datadog Boston, Massachusetts, USA; New York, New York, USA $101k–$135.2k/yr Published 6 days ago
AI-first team
Harvey AI

Join Harvey as a Program Manager to build and scale customer engagement programs in a fast-growing AI-driven company.

Harvey AI New York $159.8k–$239.6k/yr Published 4 weeks ago
AI-first team
Figma

Join Figma as a Technical Quality Specialist to troubleshoot complex bugs and enhance customer experiences in a fully remote role.

Figma San Francisco, CA • New York, NY • United States $45–$80/yr Published 2 weeks ago
MongoDB

As a Customer Success Manager, you will maximize customer lifetime value and success for a portfolio of accounts at MongoDB.

MongoDB New York City $81k–$160k/yr Published 2 weeks ago
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