Cx Contact Center Technology Jobs

Join Coinbase as a Staff Software Engineer to lead the evolution of a secure platform for customer data operations.

Lead the Help Center product strategy at Coinbase, enhancing customer self-service through AI-powered solutions.

Lead the transformation of Coinbase's customer support into an AI-powered experience as a Technical Program Manager.

Join Coinbase as a Senior Software Engineer to build impactful customer support experiences using React, TypeScript, and Go.

Join Coinbase as a Machine Learning Engineer to architect multi-agent systems for automating customer support workflows.

Join Coinbase as a Staff Software Engineer to architect and deliver foundational platform capabilities for customer data operations.

Lead a team delivering high-touch support to Coinbase's highest-value customers in a remote-first environment.

Join Coinbase as a Senior Machine Learning Engineer to build AI-powered conversational systems for customer support.

Join Coinbase as a Staff Product Designer to shape the future of customer support in a remote-first environment.

Lead and scale white-glove service for Coinbase's highest-value customers in a remote-first environment.

Lead the People Partner team for Customer Experience at Gusto, focusing on organizational design and talent strategy.

Own Kong's partner business in India, driving revenue through strategic partnerships and go-to-market initiatives.

Join Coinbase as a Senior Machine Learning Engineer to leverage generative AI tools in a dynamic, remote-first environment.

Lead the knowledge management strategy at Robinhood, ensuring clear guidance for associates and customers in a hybrid work environment.