Account Executive

We are looking for an Account Executive who thrives on championing the success of small businesses. If you're fueled by the passion to make a difference, have a proven track record of sales excellence, and are committed to building trusting relationships with business owners and their accountants and bookkeepers, then Relay is the place for you!

Joining Relay means an opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America. You will play a pivotal role in Relay’s growth journey by leveraging your sales expertise to empower small businesses. As an advocate for their success, you'll forge enduring relationships, understanding their unique needs while delivering tailored solutions.

What You’ll Be Doing

• Own the full sales cycle from prospecting to close, driving new business across inbound and outbound channels and ensuring successful post-close activation

• Become an expert in our product and industry to advise business owners and their accountants and bookkeepers in a high-trust manner while aligning their goals/objectives with our product capabilities

• Translate product capabilities into tangible business value tailored to each customer’s goals

• Go above and beyond just delivering your quota and strategize with team members to innovate and improve the overall sales process

• Cross-functionally work with internal departments such as Business Development, Marketing, Risk, Customer Experience, Revenue Operations, and Sales Enablement

Who You Are

• You have 2+ years of full sales cycle experience, ideally within fintech or selling to SMBs, accountants, or bookkeepers

• You have a consultative, discovery-led sales approach and can translate customer needs into clear business value

• You have experience with strategic account-based prospecting and outbound pipeline generation

• You are proficient with CRM software and other sales-related tools (e.g. Salesforce, Outreach, ZoomInfo, etc.) and are not only AI-curious but actively leverage AI to improve your prospecting efficiency, personalize outreach, and elevate your day-to-day sales effectiveness

• You enjoy collaborating with other departments and mentoring/coaching junior team members

• You have strong interpersonal skills, a growth mindset, and the adaptability to thrive in a fast-scaling, evolving environment

Bonus Points

• You have experience in fintech, accounting software or a neobank

• You have worked with SMBs in North America

• You are proficient in Spanish

The Interview Process

• Stage 1: A 30-minute Google Meet video call with a member of the Talent team

• Stage 2: A 60-minute Google Meet video call with the Manager, Direct Sales

• Stage 3: A take-home case study followed by a 60-minute Google Meet video call with our Sales team

• Stage 4: A 45-minute in person meeting with a member of the Leadership team

The annual on target earnings (salary + commission) range for this role is $141,000 - $183,000 OTE CAD.

For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $166,000 OTE CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role’s defined expectations or an expanded scope from day one.

• You push relentlessly for reinvention: You're always asking "how can this be better?" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar.