Account Manager - Federal
Join Mattermost as a Federal Account Manager to drive account expansions and renewals in a remote-first environment.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
What you'll build
- Lead expansions within existing accounts
- Identify upsell and cross-sell opportunities
- Manage inbound expansion requests
- Own renewals requiring active customer engagement
- Collaborate cross-functionally for renewals
Must have
- 3–5+ years of experience in sales or account management
- Proven ability to run multiple sales cycles in parallel
- Strong discovery, communication, and deal execution skills
- Experience using CRM systems
Nice to have
- Experience selling into US Federal or regulated environments
- Exposure to Federal procurement or partner-led sales motions
- SaaS or enterprise technology sales experience
Practical constraints
- This role may require obtaining and maintaining a U.S. government security clearance
Requirements
- Experience
- 3–5 years
Not disclosed in this posting: visa sponsorship.
Joblaze summary
The Federal Account Manager at Mattermost is responsible for managing account expansions and renewals within the federal sector, focusing on customer engagement and identifying upsell opportunities. This role requires strong sales skills, experience with CRM systems, and familiarity with the federal procurement process. Ideal candidates have 3-5 years in sales or account management, particularly in regulated environments. Mattermost operates as a remote-first company, emphasizing collaboration and cross-functional teamwork.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 17, 2026. Last confirmed on Mattermost's careers page November 10, 2026.
- Salary band is below the typical range for Sales/Marketing roles (median ~$140,000).
- Starts above 35% of 869 comparable mid sales/marketing roles in United States we track (median $115,000 across 182 companies).
Quick facts
- Is the Account Manager - Federal role remote?
- Yes — Mattermost lists this as a fully remote position.
- What's the salary range?
- Mattermost lists $100,000–$130,000 for this role.
- How much experience is required?
- 3–5 years of relevant experience for this Account Manager - Federal role.
- What seniority level is this role?
- Mattermost targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Account Manager - Federal role at Mattermost.
From the original posting
We are seeking an experienced and results-driven Federal Account Manager (AM) who is collaborative, territory-aligned sales role that operates alongside Federal Account Executives (AEs). AMs independently manage defined Federal expansion and renewal motions while exercising sound judgment on when to partner with AEs on larger or more complex opportunities.
Responsibilities Include
Expansion Ownership
- Lead expansions within existing accounts when scope and complexity allow
- Identify upsell and cross-sell opportunities through customer engagement and usage insights
- Partner with AEs on expansions that become larger, more strategic, or more complex
- Manage inbound expansion requests from existing customers (e.g., incremental license additions)
Renewal Management (Value-Driven)
- Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
- Collaborate cross-functionally to ensure smooth, on-time renewals
- Become a trusted advisor to customers by helping to realize the value of Mattermost and building business cases to support renewals
Federal Sales & Ecosystem Exposure
- Gain hands-on experience with the Federal buying cycle and procurement considerations
- Engage with Federal System Integrators (FSIs) and partner-led opportunities
Territory Enablement & Hygiene
- Act as a capacity multiplier for Federal AEs
- Maintain strong CRM hygiene, forecasting accuracy, and deal documentation by owning the renewal & expansion records for all assigned accounts
- Share insights and learnings to improve territory execution
Required Background / Skills
- 3–5+ years of experience in sales, account management, renewal management, or commercial closing roles
- Proven ability to run multiple sales cycles in parallel
- Strong discovery, communication, and deal execution skills
- Experience using CRM systems (Salesforce preferred)
- This role may require the candidate to obtain and maintain a U.S. security clearance in the future.
Preferred Qualifications:
- Experience selling into US Federal or regulated environments
- Exposure to Federal procurement or partner-led sales motions
- SaaS or enterprise technology sales experience
Target Salary Range: $100,000 to $130,000 USD plus commission
Standard company text repeated across Mattermost's postings is omitted here.