Accounts Receivable Operations Analyst

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

We’re looking for a talented and energetic Accounts Receivable Operation Analyst to join our accounting operations team. You will interact and coordinate with colleagues in Accounting, Finance, Treasury, Tax and various other departments across Robinhood to meet daily operational needs. This position will be responsible for increasing efficiency by accurately processing all receivable transactions and meeting associated deadlines. The Accounts Receivable Analyst will gain exposure to the global, technical and operational receivable activities and have a high degree of commitment, independent, resourcefulness, and detail-oriented to achieve 100% accuracy.

This role is based in our Menlo Park, CA, New York, NY or Chicago, IL office(s), with in-person attendance expected at least 3 days per week.

What you’ll do

• Manage full-cycle billing operations, generating timely invoices and customer statements while maintaining accurate accounts receivable records.
• Drive end-to-end management of outstanding balances through rigorous account reconciliations, variance analysis, cash application, and proof-of-delivery validation.
• Achieve key AR performance metrics by proactively driving collections and managing resolution plans for delinquent accounts.
• Deliver high-touch, solutions-driven support to customers, cultivating strong relationships by resolving billing inquiries and payment discrepancies efficiently.
• Provide actionable updates and visibility to internal leadership regarding account statuses and resolution timelines.
• Contribute to the development and implementation of scalable AR processes, tools, and platforms to enhance operational productivity.
• Identify, evaluate, and integrate AI-driven automation tools to optimize cash application, invoice matching, and routine AR workflows.
• Operate with a high degree of ownership and urgency to consistently hit deadlines, manage ad-hoc initiatives, and deliver high-impact results.

What you bring

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum 2–3 years of relevant AR experience in the tech industry or a comparable fast-paced, complex environment.
• Collaborative team player who builds strong cross-functional partnerships across the organization.
• Hands-on experience with Oracle ERP (or a comparable system).
• Highly organized, deadline-driven, and capable of processing and managing a high volume of transactions with strict accuracy.
• A professional who can work independently with minimal supervision and effectively manage their time to meet all deadlines.
• Strong attention to detail, ability to multitask, and a drive to learn and grow.
• Intermediate Excel skills (including v-lookups, pivot tables, and basic data analysis).
• Familiarity with or a strong eagerness to adopt AI-driven financial tools and automations to enhance AR operations.

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.