Join Litify as an Agent Architect to design AI workflows that enhance legal operations for clients.
Posted by employer 2 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
Joblaze summary
The Agent Architect at Litify plays a crucial role in designing and implementing AI-driven workflows that enhance client outcomes in the legal sector. This position requires a strong foundation in Salesforce and Litify software, along with expertise in automation and project management. Ideal candidates will have a technical background and experience in managing complex projects, making it suitable for those with a few years of relevant experience. Litify's focus on innovation and client success underscores the importance of this role within their growing team.
Quick facts
- Is the Agent Architect role remote?
- It's hybrid — Litify expects some on-site time in Anywhere, USA.
- What's the salary range?
- Litify lists $110,000–$120,000 for this role.
- How much experience is required?
- At least 2 years of relevant experience for this Agent Architect role.
- Where is the role based?
- Litify is hiring for this position in Anywhere, USA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Litify, Salesforce.
- What seniority level is this role?
- Litify targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Agent Architect role at Litify.
From the original posting
About the Role
The Agent Architect is a technical leader responsible for designing and building autonomous AI workflows (“agents”) that drive measurable ROI for clients. This role bridges the gap between high-level business goals and technical execution, ensuring that AI demo environments and client trials are configured for maximum success.
Reports to: Director of Customer Success
In this role, you will focus on:
- Agentic Flow Development: Build and maintain advanced agentic flows within demo and trial environments, such as Policy Agents, Damages Assistants, and Litigation Agents.
- Solution Design: Collaborate with sales and success teams to conduct pre-trial "Trial Objectives" calls, identifying key workflows, prompts, and autonomous agents tailored to client needs.
- Technical Implementation: Lead the configuration of AI prompt libraries and build autonomous workflows during the trial discovery and setup phase.
- Guidance & Mentorship: Provide technical guidance to Sales Engineers and other team members on building custom demo flows and updating demo orgs for new product releases.
- Troubleshooting & Optimization: Navigate complex permission issues, perform end-user testing, and provide ongoing technical support during trial check-ins to optimize for adoption.
- Post-Rollout Customization: Lead additional workflow customizations and configurations following full rollout to ensure long-term client retention and success.
- Agentic Documentation & Training: Develop internal and external-facing AI and Agent documentation. Develop and deliver ongoing training to LSAP and Customer Success as a whole to ensure Agentic knowledge growth.
To be successful in this role, you have:
- 2+ years of hands-on experience with the Salesforce platform and Litify software.
- Strong technical knowledge of Salesforce administration and configuration; Salesforce Advanced Administrator Certification preferred.
- 2+ years experience working on Salesforce Automations. Strong Flow knowledge with emphasis on record triggered flows, collections, loops, and working with and configuring 3rd party lightning components.
- Project Management experience; you have experience running complex projects, uphold stakeholder expectations, maintaining scope, time & budgetary constraints.
- Excellent communication, both written and verbal. You are comfortable discussing complex technical topics to a wide variety of audiences. You have strong presentation skills and can effortlessly facilitate meetings and presentations.
- Ability to handle multiple customers & tasks simultaneously and providing lightning fast responses for AI/Agentic free trials.
Disclosure:
This job is fully remote, with the exception of employees living in New York City and New Jersey. Our NYC/NJ employees adhere to our hybrid schedule, which involves working in our Manhattan office 6 days a month.
The estimated base salary pay range for this role is $110,000-$120,000. You may also be offered a bonus and benefits.
Standard company text repeated across Litify's postings is omitted here.