Own the Generation half of Document Intelligence, turning multimodal primitives into structured maintenance knowledge.
Posted by employer 2 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
Skills & Technologies
AI in the day-to-day
Document Intelligence turns raw material into structured, trustworthy maintenance knowledge.
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Benefits
Joblaze summary
In the role of Applied AI Engineer at MaintainX, the individual will focus on transforming multimodal data into structured maintenance knowledge, ensuring quality in the generation process. Key skills include expertise in prompt engineering, evaluation dataset creation, and familiarity with multimodal inputs like video and audio. This position is ideal for someone with a strong background in applied GenAI and experience in deploying LLM features in production environments. The team values a culture of meritocracy and collaboration, reflecting the company's mission to enhance operational efficiency.
Joblaze insights
Quick facts
From the original posting
Frontier models are getting commoditized. The operating data underneath them isn't — and that's what we own. 13.9M+ managed assets, 79.5M+ completed work orders, and 150,000+ technicians generating trustworthy operating data every week, at the point of work.
Document Intelligence is the horizontal engine that turns that raw material — any file a customer hands us — into structured, trustworthy maintenance knowledge, and into the AI-native entities and answers built on top of it.
The Role
You'll own the Generation half of Document Intelligence: turning multimodal primitives (keyframes, transcripts, OCR) into schema-valid entities like SOPs, and holding the line on quality so "fast" never becomes "fast and wrong."
Design and iterate recipe prompts — system, few-shot, and context assembly — for each generation recipe
Define per-entity target schemas and domain validators (procedure step-type rules, field caps) that generated output has to pass
Build generation-quality eval datasets and rubrics, offline and online, running on LLMX's eval pipeline, and close the loop when quality regresses
Assemble multimodal context windows from keyframes, transcript, and OCR so each model call has exactly what it needs
Choose the model and token budget per recipe based on quality, cost, and latency tradeoffs
You'll ride on LLMX for model access and on Attachments for ingestion, and hand off validated entities to the domains that own them. You'll report to our Engineering Lead and work closely with the Processing side of Document Intelligence.
Minimum Requirements:
Strong applied GenAI craft - prompt engineering, structured output / tool-use, RAG and retrieval-context patterns
Real eval discipline: you've built datasets and rubrics, measured factuality/relevance/quality, and closed the loop on regressions yourself
Shipped LLM features into production services, not notebooks, and can connect model performance to product impact
Comfort working with multimodal inputs - video, PDF, audio, image - converted to text or structured output
Nice to have:
LLM observability / cost awareness, or experience with an eval platform
Document, PDF, or video understanding; OCR; retrieval systems
Light fine-tuning experience, or familiarity with the industrial/maintenance domain
Standard company text repeated across MaintainX's postings is omitted here.