Joblaze summary

In the role of Assistant Manager for Ocean Operations, the individual coordinates daily logistics and oversees the end-to-end movement of shipments within a regional network, ensuring timely and quality service. Key skills include a strong background in ocean freight and global forwarding, along with critical thinking and effective communication abilities. This position is ideal for someone with at least five years of relevant experience who thrives in a collaborative, fast-paced environment. Flexport's Global Operations team emphasizes innovation and customer satisfaction, making it a dynamic place to work.

Joblaze insights

Listed about 4 months ago — first seen on Joblaze July 10, 2026. Last confirmed on Flexport's careers page November 8, 2026.

Quick facts

How much experience is required?: At least 5 years of relevant experience for this Assistant Manager, Ocean Operations (Gurugram) role.
What seniority level is this role?: Flexport targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Assistant Manager, Ocean Operations (Gurugram) role at Flexport.

From the original posting

About Flexport:

Help our customers improve their global supply chains.

The Opportunity:

Flexports’ Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.
As a Assistant Manager - Ocean Operations, you are an expert in executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate the supply chain operations within the ISC region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. Lastly, this role will work very closely with peers and supervisors to problem solve.

You will:

Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
Follow standard operating procedures (SOP) that
Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
Your team will:
- Seamlessly coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses
- Execute the end-to-end movement of freight within a regional network

You should have:

Bachelor’s degree
Minimum 5 years of global forwarding or related work experience
Growth mindset - always looking for ways to improve yourself and your work
4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
Strong critical thinking skills and attention to detail
Effective communication and interpersonal abilities
Ability to work effectively in a collaborative team environment
Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
Proficient in MS Office or Google apps

Commitment to Equal Opportunity

Standard company text repeated across Flexport's postings is omitted here.

Assistant Manager, Ocean Operations (Gurugram)