Associate Creative Producer

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

Testimonial Production

• Coordinate with restaurant partners to produce video testimonials
• Manage logistics: scheduling, locations, approvals, and communication
• Coordinate shoots (in-person and remote) with videographers and operator

Social-First Content Creation

• Create native, platform-first content for Instagram, TikTok, YouTube, LinkedIn, and other social channels.
• Be comfortable getting behind or in front of the camera when the concept calls for it.
• Bring a strong understanding of hooks, pacing, storytelling, trends, and what makes people stop scrolling.
• Regularly pitch and execute new content concepts that feel authentic to the platform—not like traditional corporate marketing.

Creative Execution

• Direct shoots (framing, interview flow, storytelling)
• Capture high-quality, authentic content in real restaurant environments
• Adapt quickly and problem-solve on location
• End-to-end production; concept to delivery

Post-production

• Manage asset delivery and handoff to editors.
• Coordinate multiple edit versions for social and paid media
• Provide feedback aligned with creative and growth marketing goals

Creator & Influencer Partnerships

• Source and manage creators for Instagram/TikTok content
• Guide content direction to drive performance
• Manage contracts, deliverables, and timelines

Role details

• Contract-to-hire (12-weeks) role will convert to full-time after 3 months contingent on performance
• Based in Los Angeles (in-office at our Downtown LA HQ)
• Requires travel across Greater Los Angeles and occasionally beyond (all expenses covered)
• Opportunity to grow and transition into a full-time role based on performance

What we’re looking for

We’re looking for an Associate Content Producer who is also a native social creator—someone who doesn’t just understand content production, but is already actively creating content for platforms like Instagram, TikTok, or Youtube.

Experience

• 2–3 years of Production experience OR demonstrable portfolio of high-quality, high-impact social media or video content
• Editing Experience
• This is a great opportunity for someone looking to transition from film, TV, or entertainment technology and marketing.

Nice to have (not all required)

• Content creator or influencer yourself
• Portfolio of video or highly visible and engaging social media work
• Network of videographers and/or creators
• You are a fluent Spanish speaker

Tools experience (not all required)

Organizational: Notion, Jira, Dropbox, Google Suite

Editing/Production: Frame.io, Premiere, Final Cut, Descript, CapCut, Riverside, WeTransfer

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $66,000 - $78,000 per year.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

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