Business Systems - Product Manager

About the Role

This position is part of the Business Systems Product team supporting the CIO organization. The goal of the Business Systems team is to create and deliver meaningful, large-scale technology programs that increase the ROI of Verkada’s business systems and technology and improve the overall value and performance of the organization. We make systems/processes more efficient, reduce manual, low-value work, and enable the company to run better, make better decisions, and ultimately be more profitable.

What You'll Do

• Partner with leaders across: FLOPS (Finance, Legal, Operations, People and Supply Chain) and other key functions to address key business challenges – with a primary focus on systems, data pipelines and infrastructure, and large-scale Security and IT initiatives
• Implement best-practice solutions, including process changes, configurations, and/or custom enhancements, to drive scalability and operational efficiency .
• Work with FLOPS engineers and stakeholders to design, build and implement engineering solutions as it pertains to FLOPS deliverables
• Facilitate and lead cross-functional requirement sessions to elicit, document, and analyze business requirements to identify functional scope. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed).
• Prepare and review documentation for current processes, pain points, and assumptions for business systems and continuously identify opportunities that will streamline workflows and processes across all of our business systems and tools.
• Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long term scalability.
• Build lightweight technical solutions leveraging your skills with Python/JavaScript
• Familiarity with the end to end Q2C processes including quoting, transacting and billing

What You Bring

• Bachelor's degree in MIS, CS, Finance or other technical/ analytical fields.
• Minimum 4+ years of relevant business experience
• Basic SQL, Python, JavaScript and HTML required
• Basic understanding of UI/UX tools and Flowchart tools (ie. Figma/Lucidchart)
• Experience with designing and supporting integrations between business systems like Netsuite, Salesforce, 3PL’s, expense systems, etc
• Understand key processes across the entire employee lifecycle
• Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it.
• Ideal candidate is able to handle ambiguity and work effectively in a fast paced and fluid environment.
• Must be willing and able to commute 5 days in office (San Mateo, CA)

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.