Case Escalation Manager
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 20 hours ago
Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.
Joblaze summary
The Case Escalation Manager at Cohesity is responsible for overseeing and resolving complex customer issues that require advanced technical expertise. This role demands proficiency in troubleshooting, customer service, and a solid understanding of the company's data management solutions. It is well-suited for individuals with a background in technical support or engineering, particularly those with experience in customer-facing roles. Cohesity emphasizes a collaborative environment, making teamwork essential for success in addressing escalated cases.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 11, 2026. Last confirmed on Cohesity's careers page October 31, 2026.
Quick facts
- Is the Case Escalation Manager role remote?
- No — this is an on-site role in India (Office), Panchshil , Pune .
- Where is the role based?
- Cohesity is hiring for this position in India (Office), Panchshil , Pune .