Channel Sales Technical Integration Manager
Join Square as a Channel Sales Technical Integration Manager to support Resellers and enhance their sales efforts.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Be the go-to product and technical contact for Resellers
- Join partner sales calls as the product expert
- Support technical discovery and solution design
- Help onboard partner-sourced customers
- Enable partners to become self-sufficient through training
Must have
- Strong, hands-on knowledge of Square's product
- Confidence running product demos
- Technical aptitude for setup and troubleshooting
- Ability to explain technical topics simply
- Strong organisation and ownership skills
Nice to have
- Experience working with Resellers or channel partners
- Pre-sales or solutions engineering experience
- Experience onboarding retail or service businesses
- Ability to speak Spanish
AI in the day-to-day
We may use automated AI tools to evaluate job applications for efficiency and consistency.
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Benefits
Joblaze summary
In the role of Channel Sales Technical Integration Manager, the individual will serve as the primary technical liaison for Resellers, guiding them through product demonstrations, addressing technical inquiries, and facilitating customer onboarding. Key skills include a strong understanding of Square's hardware and software, along with the ability to communicate technical concepts to non-technical audiences. This position is well-suited for candidates with a background in sales support or solutions engineering, particularly those experienced in working with channel partners. The role emphasizes collaboration across teams and requires effective multitasking in a fast-paced environment.
Joblaze insights
- Listed yesterday — first seen on Joblaze November 13, 2026. Last confirmed on Block's careers page November 13, 2026.
Quick facts
- What seniority level is this role?
- Block targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Channel Sales Technical Integration Manager role at Block.
From the original posting
About the Role
Square works with Resellers and partners to bring Square to more sellers. As Channel Sales Technical Integration Manager, you will be the technical product partner for our Resellers. You will enable them on everything product, join them on sales calls to run demos and answer technical questions, and help onboard the customers they bring in. Your goal is simple: help partners win more deals, and get their sellers live on Square quickly and smoothly.
What You'll Do
- Be the go-to product and technical contact for a portfolio of Resellers and partners, covering hardware, software, integrations and configuration
- Join partner sales calls as the product expert: run tailored Square demos, handle technical questions and objections, and scope seller requirements
- Support technical discovery and solution design on more complex deals (e.g. multi-location, integrations, third-party hardware)
- Help onboard partner-sourced customers, including account setup, hardware configuration, item/menu import, integrations and go-live support
- Enable partners to become self-sufficient through product training, demo coaching and certification for Reseller sales teams
- Bring partner and seller feedback back to Product and Channel leadership, flagging product gaps and feature requests that block deals
- Make sure partners are ready to sell new product launches
What you'll bring
- Strong, hands-on knowledge of Square's product (hardware, software, integrations). Experience in Sales Support, Solutions Engineering, Support, Sales or Onboarding is ideal.
- Confidence running product demos and taking part in customer-facing sales conversations
- Technical aptitude: comfortable with setup, configuration and troubleshooting, and with understanding integrations and APIs at a functional level
- Ability to explain technical topics simply to non-technical audiences
- Strong organisation and ownership, with the ability to juggle multiple partners, deals and onboardings at once
- Comfort working across teams and time zones in a fast-moving environment
Nice to Have
- Experience working with Resellers, ISVs or other channel partners
- Pre-sales or solutions engineering experience
- Experience onboarding retail, restaurant or service businesses
- If you can speak Spanish, it’s a big bonus!
Success in the Role
- Partner requests for demo or sales call support picked up within a couple of days
- Higher win rates on partner deals with technical support
- Faster time from deal close to go-live for partner-sourced customers
- Fewer partner escalations over time as partners become more self-sufficient
- Partner satisfaction of 4.5/5 or above
Application Guidelines
Standard company text repeated across Block's postings is omitted here.