Chief of Staff

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

About the role

We are looking for a Chief of Staff to partner with the Head of Talent in building and scaling ElevenLabs’ global Talent organization. You will help shape strategy, turn priorities into action, and lead work that requires deep talent expertise and focused execution. Your remit will span the entire Talent organization: GTM, G&A, and Technical recruiting, Talent Operations and Talent Programs. You will embed with teams where additional leadership or expertise can accelerate progress, and own high visibility projects sponsored by the Head of Talent and senior leadership across ElevenLabs.

• Turn Talent strategy into execution. Partner with the Head of Talent to identify priorities, evaluate tradeoffs, and translate decisions into clear plans, owners, and outcomes. Bring an informed point of view on where the organization needs to invest or change, build alignment with Talent leaders and cross-functional partners, and follow through to delivery.

• Embed where you can make the greatest difference. Step into teams or initiatives that need additional leadership, expertise, or execution capacity. Diagnose what is holding progress back and take responsibility for improving it, whether that means leading a hiring initiative, strengthening a process, or supporting a function through change. Build capability as you go, with clear ownership and a sustainable handover.

• Lead high visibility projects from idea to outcome. Own strategic initiatives sponsored by the Head of Talent and other senior leaders, such as new sourcing experiments and targeted talent campaigns. Turn early ideas into focused experiments, lead the execution, and use evidence to decide what to scale, adapt, or stop.

• Improve how the Talent organization works together. Partner with Talent leaders to resolve issues that cut across teams, improve decision-making, and share effective practices. Use hiring data and direct experience to identify opportunities, and help turn successful approaches into repeatable ways of working, including better use of tools and AI.

Requirements

• You bring deep talent expertise and have helped a global organization navigate hypergrowth at scale, including hundreds to thousands of hires annually across multiple regions and time zones. You understand what needs to evolve as hiring volume, team size, and business complexity increase.

• You are equally comfortable shaping strategy and delivering the work yourself. You can advise an executive on a difficult tradeoff, build a plan from an ambiguous brief, and go deep into a search, process, or team to understand and solve the underlying problem.

• You have led teams, functions, or complex talent initiatives with clear accountability for results. You can earn trust quickly, lead through influence or direct ownership, and strengthen the teams you support. You bring the judgment to know when to step in, when to coach, and when to hand ownership back.

• You have delivered high visibility projects with senior executive stakeholders, bringing structure, pace, and sound judgment to evolving priorities. You can challenge an idea constructively, test it pragmatically, and communicate clearly about progress, results, and decisions needed.

Location

This role is remote-first, so it can be executed from anywhere. Preference for candidates US-East or GMT timezones.

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