Claims Trainer
Join Next Insurance as a Claims Trainer to develop training programs and support claims handling in a remote environment.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Assist with the development of Claims Department training curriculum
- Participate in delivering training sessions
- Create and maintain training content
- Assist with identifying knowledge gaps
- Handle or assist with claim files
Must have
- 5+ years of claim handling experience
- 3+ years experience in training program development
- Bachelor’s Degree required
Nice to have
- Insurance coursework preferred
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Claims Trainer at Next Insurance, the individual will focus on developing and delivering training programs for the Claims Department while also handling claims and administrative tasks as needed. Key skills include extensive claims handling experience, training program development, and strong communication abilities. This position is well-suited for someone with a background in insurance and a passion for mentoring others, particularly those with senior-level experience. The company emphasizes a collaborative team environment and is positioned for growth in the small business insurance sector.
Joblaze insights
- Listed yesterday — first seen on Joblaze October 15, 2026. Last confirmed on Next Insurance's careers page October 15, 2026.
- Salary band is below the typical range for comparable tech roles (median ~$130,000).
- Starts above 9% of 1284 comparable mid other roles in United States we track (median $105,000 across 180 companies).
Quick facts
- Is the Claims Trainer role remote?
- Yes — Next Insurance lists this as a fully remote position.
- What's the salary range?
- Next Insurance lists $75,000–$98,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Claims Trainer role.
- What seniority level is this role?
- Next Insurance targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Claims Trainer role at Next Insurance.
From the original posting
Location: Remote
ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
This is a full-time hybrid position within the Claims Department. The primary focus of the role is training delivery and content development but the secondary focus will be claim handling and related duties. During training downtime, this position will support the department in other capacities, which may include administrative work and/or handling claim files. As training demand grows, responsibilities will shift increasingly toward dedicated training work.
What You’ll Do:
- Assist with the development of Claims Department training curriculum
- Plan, prioritize and identify training needs for new projects, initiatives and change, including preparation of communication tools
- Participate in delivering training sessions to the Claims department on policies, procedures and Best Practices
- Create and maintain training content, job aids, and reference materials for the Claims team
- Partner with Claims Leadership in ensuring that the Department meets its objectives and goals
- Lead people to change, moderating discussions, building moments of reflection, being an expert and sharing his/her expertise, presenting, mentoring, etc
- Assist with identifying knowledge gaps, creating and implementing solutions to improve employee performance
- Provide administrative support to the Claims Department during training downtime
- Handle or assist with claim files during training downtime to support department workload and maintain hands-on claims expertise
- Keep up to date with developments in the claims industry
- Perform other duties and special projects as assigned
What We Need:
- 5+ years of claim handling experience in Commercial Auto, General Liability, Professional Liability
- 3+ years experience in training program development
- Strong communication, collaboration, interpersonal, leadership, and organizational skills are necessary
- Subject Matter Expert detailed knowledge of marketplace activities, industry concepts and best practices
- Advanced Research Skills to ensure that learning materials are relevant and inspiring
- Engaging, Enthusiastic and Effective Communication Skills ~ clear, concise delivery that can meet various learning styles, create an active learning atmosphere
- Creative thinker with a flexible and strategic approach that fits any environment
- Active listener, able to ask the right questions, recognize and offer solutions to meet the needs
- Adaptable to a fast-paced and ever changing environment, comfortable shifting between training, administrative, and claim handling responsibilities as department needs evolve
- Bachelor’s Degree required in business, education, training, or communications
- Insurance coursework (i.e., CPCU, IIA) preferred
The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
Standard company text repeated across Next Insurance's postings is omitted here.