Own the collections technology stack to enhance campaign performance and reduce costs across multiple countries.
Posted by employer 2 weeks ago
First seen on Joblaze 12 hours ago
Last verified on the company career page 12 hours ago
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Collections Tools Analyst is responsible for managing and optimizing the collections technology stack, focusing on enhancing campaign performance through data-driven strategies and AI vendor consolidation. Key skills include experience with data ingestion pipelines, EDC integrations, and familiarity with tools like Customer.io. This role is suited for someone with a strong analytical background and a global perspective, as it involves coordinating efforts across multiple countries. PayJoy's mission-driven approach and commitment to underserved markets add a unique context to the work.
From the original posting
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Tools Analyst will own the day-to-day operation of the collections technology stack. Customer.io, data ingestion pipelines, EDC integrations, and AI-vendor pilots, turning a stack we currently only maintain into an active recovery and cost-efficiency lever. This is a global role maintaining the strategy across the 8 countries PayJoy operates in. This role targets a will help lift in-country campaign performance through segmentation, monitoring campaign performance and consolidating to the best-performing AI vendors, while reducing manual overhead and cost-per-contact across all markets.