Customer Risk Strategy

The opportunity

We’re looking for a high performing business athlete to join our Customer Risk Strategy team! You don’t need to be an expert in banking or risk on day one - we are seeking a driven candidate ready to disrupt financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help Column deepen its relationships with its fintech partners. In this role you will manage our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column). This is a unique entry point into a high-growth fintech company, where you’ll command a level of influence that few other roles can offer.

This role is for someone who thrives on taking ownership, blending strategic problem-solving with hands-on execution. Every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.

This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).

What you’ll do

• Manage oversight of Column’s Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.

• Evaluate partnership expansions. Work with our business team to manage fintech partnership expansions, collaborating with internal SMEs to evaluate and document key risk and compliance considerations.

• Architect new processes: Identify inefficiencies and build new, high-velocity processes as our partnership footprint expands.

• Drive intelligence and reporting: Deliver high-impact metrics and briefings to senior leadership and the Board of Directors, providing the data needed to make critical business decisions.

What you’ll need to be successful

• 2+ years of experience in high-growth environments, including management consulting, financial regulatory agency, financial services and/or fintech

• Ability to jump into new situations, master them quickly, and solve problems with minimal friction

• Disciplined approach to to managing complex workstreams and the ability to navigate high-pressure priorities across multiple teams and projects

• Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business

• Attention to detail and a commitment to accuracy

• Familiarity with the banking and fintech industries is preferred, but not required - an interest in finance, risk, and technology, however, is a must

• Excitement about working in a fast-paced, deeply cross-functional space

What you’ll get from us:

• 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!

• 📈 401k plan, including self-directed brokerage options

The annual base salary range for this role is $115,000 - $130,000 + equity.