Join Curri as a Customer Service Operations Representative to enhance delivery operations and customer support in a dynamic startup environment.
Posted by employer 4 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 21 hours ago
Skills & Technologies
What you'll build
Must have
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Benefits
Joblaze summary
In this role, the Customer Service Operations Representative at Curri manages the logistics of deliveries, ensuring smooth communication between customers and drivers from booking to drop-off. Key skills include strong problem-solving abilities, excellent communication, and proficiency in G-Suite applications. This position is well-suited for individuals who are self-starters with a positive attitude and a desire to contribute to operational improvements. Curri, a startup focused on last-mile logistics for the construction industry, emphasizes a supportive work environment that values personal development.
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Quick facts
From the original posting
Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.
Facilitate deliveries from booking to successful drop-off and everything in between
Provide best-in-class support for our customers and drivers via chat and phone
Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
Provide operational feedback and identify pain points for the team to optimize logistics
Fun personality, positive attitude, eagerness to learn
Strong critical thinking and problem solving acumen
Excellent written and verbal communication skills
Top-notch customer service skills
Proficient in G-Suite (Google Docs, Google Sheets)
You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
Standard company text repeated across Curri's postings is omitted here.
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