What's the salary range?

Together AI lists $150,000–$200,000 for this role.

How much experience is required?

At least 0 years of relevant experience for this Data Center Operations Coordinator role.

What's the tech stack?

Joblaze extracted these technologies from the posting: Excel, ITIL, Jira, Remedy, ServiceNow.

What seniority level is this role?

Together AI targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Data Center Operations Coordinator role at Together AI.

Data Center Operations Coordinator at Together AI

Joblaze summary

The Data Center Operations Coordinator at Together AI is responsible for overseeing and managing break/fix incidents across various data center locations, ensuring efficient resolution and minimal downtime. This role requires a solid understanding of IT infrastructure, particularly server and networking hardware, along with experience in ticketing systems like ServiceNow or Jira. Ideal candidates will have a background in data center operations and possess strong organizational and communication skills. Together AI, a research-driven company, emphasizes collaboration and innovation in AI infrastructure.

Joblaze insights

Listed about 3 months ago on Joblaze — tracked directly from Together AI's career page.
Together AI has 64 other open roles including Technical Support Engineer - India, Senior ABM & Campaign Manager, Staff Engineer, Distributed Storage and HPC & AI Infrastructure.
449 active Excel roles on Joblaze right now.
304 active Jira roles on Joblaze right now.
39 active ServiceNow roles on Joblaze right now.
Salary band is above the typical range for comparable tech roles (median ~$126,887).
Pays more than 79% of the 243 salaried Excel roles we track (median $110,500). See Excel salary trends

Quick facts

What's the salary range?: Together AI lists $150,000–$200,000 for this role.
How much experience is required?: At least 0 years of relevant experience for this Data Center Operations Coordinator role.
What's the tech stack?: Joblaze extracted these technologies from the posting: Excel, ITIL, Jira, Remedy, ServiceNow.
What seniority level is this role?: Together AI targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Data Center Operations Coordinator role at Together AI.

From the original posting

About the Role

We’re looking for a detail-oriented Data Center Operations professional to manage and track all break/fix activities across multiple data center locations. This role acts as the central point of coordination for hardware incidents, vendor dispatches, ticket management, asset tracking, and operational reporting to ensure maximum uptime and fast issue resolution.

Responsibilities

Track and manage all break/fix incidents across multiple data centers
Monitor ticket queues and ensure SLA compliance for incident response and resolution
Coordinate with on-site technicians, remote hands teams, vendors, and engineering groups
Maintain accurate records of failed hardware, replacements, RMAs, and repair status
Escalate critical outages and recurring infrastructure issues to leadership and engineering teams
Schedule and oversee maintenance windows and emergency repair activities
Provide daily/weekly operational status reports and incident summaries
Ensure all work follows data center operational procedures and change management policies
Identify trends in hardware failures and recommend process improvements

Requirements

Experience working in data center operations, IT infrastructure, or hardware support
Strong understanding of server, storage, and networking hardware
Experience with ticketing systems such as ServiceNow, Jira, or Remedy
Ability to manage multiple priorities across several sites simultaneously
Excellent communication and organizational skills
Familiarity with SLA management and incident escalation processes
Proficiency with Excel, reporting dashboards, and inventory tracking tools

Preferred Qualifications

Experience supporting enterprise or hyperscale data centers
Knowledge of remote hands operations and vendor management
Understanding of ITIL processes and change management
CompTIA Server+, Network+, or similar certifications

About Together AI

Together AI, the AI Native Cloud, is purpose-built for AI engineers. AI application developers get high-performance inference that scales reliably, fine-tuning and reinforcement learning for creating frontier-level specialized models, and pre-training at massive scale for fully custom intelligence, all around a marketplace of leading open models that teams can run, adapt, and own. Trusted by Cursor, Decagon, ElevenLabs, Salesforce, and Zoom, Together serves 400+ trillion tokens a month.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $150,000-200,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy