Data Center Operations Coordinator
Manage and track break/fix activities across multiple data centers to ensure maximum uptime and fast issue resolution.
Posted by employer 4 months ago
First seen on Joblaze 4 months ago
Last verified on the company career page 20 minutes ago
Skills & Technologies
Requirements
- Experience
- 0+ years
Not disclosed in this posting: work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Data Center Operations Coordinator at Together AI is responsible for overseeing and managing break/fix incidents across various data center locations, ensuring efficient resolution and minimal downtime. This role requires a solid understanding of IT infrastructure, particularly server and networking hardware, along with experience in ticketing systems like ServiceNow or Jira. Ideal candidates will have a background in data center operations and possess strong organizational and communication skills. Together AI, a research-driven company, emphasizes collaboration and innovation in AI infrastructure.
Joblaze insights
- Listed about 4 months ago — first seen on Joblaze June 12, 2026. Last confirmed on Together AI's careers page October 31, 2026.
- Salary band is above the typical range for comparable tech roles (median ~$128,200).
- Starts above 91% of 56 comparable mid other roles in United States that list Excel we track (median $100,000 across 23 companies). See Excel salary trends
- Excel appears in 2.8% of 3356 comparable mid other roles in United States; ServiceNow appears in 0.1% of 3356 comparable mid other roles in United States.
Quick facts
- What's the salary range?
- Together AI lists $150,000–$200,000 for this role.
- How much experience is required?
- At least 0 years of relevant experience for this Data Center Operations Coordinator role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Excel, ITIL, Jira, Remedy, ServiceNow.
- What seniority level is this role?
- Together AI targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Data Center Operations Coordinator role at Together AI.
From the original posting
About the Role
Responsibilities
- Track and manage all break/fix incidents across multiple data centers
- Monitor ticket queues and ensure SLA compliance for incident response and resolution
- Coordinate with on-site technicians, remote hands teams, vendors, and engineering groups
- Maintain accurate records of failed hardware, replacements, RMAs, and repair status
- Escalate critical outages and recurring infrastructure issues to leadership and engineering teams
- Schedule and oversee maintenance windows and emergency repair activities
- Provide daily/weekly operational status reports and incident summaries
- Ensure all work follows data center operational procedures and change management policies
- Identify trends in hardware failures and recommend process improvements
Requirements
- Experience working in data center operations, IT infrastructure, or hardware support
- Strong understanding of server, storage, and networking hardware
- Experience with ticketing systems such as ServiceNow, Jira, or Remedy
- Ability to manage multiple priorities across several sites simultaneously
- Excellent communication and organizational skills
- Familiarity with SLA management and incident escalation processes
- Proficiency with Excel, reporting dashboards, and inventory tracking tools
Preferred Qualifications
- Experience supporting enterprise or hyperscale data centers
- Knowledge of remote hands operations and vendor management
- Understanding of ITIL processes and change management
- CompTIA Server+, Network+, or similar certifications
Compensation
We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $150,000-200,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.
Please see our privacy policy at https://www.together.ai/privacy
Standard company text repeated across Together AI's postings is omitted here.