Join Kraken as a Data Center Operations Engineer to manage critical infrastructure in a hybrid role based in New York.
Posted by employer 6 hours ago
First seen on Joblaze 46 minutes ago
Last verified on the company career page 46 minutes ago
What you'll build
Must have
Practical constraints
Requirements
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Data Center Operations Engineer at Kraken is responsible for hands-on maintenance and management of critical infrastructure, ensuring optimal performance and reliability. This role requires expertise in server and networking systems, along with a solid understanding of power and cooling management in a large-scale environment. Ideal candidates will have at least three years of relevant experience and a strong ability to collaborate across teams. Kraken's Infrastructure Operations team values innovative problem-solving and meticulous documentation in a fast-paced setting.
Joblaze insights
Quick facts
From the original posting
We are looking for a Data Centre Operations Engineer to join our expanding Infrastructure Operations team. Data Centre Operations is a ‘hands-on’ role that is critical to the continuing success of Kraken; you will join a highly motivated team that is responsible for managing the entire network and compute infrastructure for one of the world’s leading Cryptocurrency exchanges. We are looking for a dynamic and innovative self-starter with the ability to think “outside of the box” to solve complex problems in a sustainable way.
This role requires onsite work in New York/New Jersey area.
Performs expert preventive and corrective on-site maintenance on critical exchange infrastructure
Installs and configures complex server and networking systems
Provides comprehensive on-site facility support, including installation, decommissioning, and break/fix work
Manages contractors, subcontractors, and vendors to ensure compliance with site procedures
Responsible for maintaining site-level asset accuracy, documentation, and ITAM, NetBox (IPAM, DCIM) updates. Ensuring all documentation and rack layouts remain accurate, audit-ready, and traceable
Supports financial and capacity planning through cost projections and renewal tracking
Leads or assists in capacity planning to maintain adequate spare capacity and plan timely backfills
Assume on-call responsibilities and duties per the schedule & travel as needed to support physical data centre and office locations
Monitors, maintains, and troubleshoots physical infrastructure, including on-call and travel duties as required
3 + years experience of data centre operations in a highly security focused environment
3 + years experience working in a large-scale data centre environment
Experience with power, cooling and airflow management of physical devices.
Basic knowledge of IP addressing and subnets/gateway configuration.
Demonstrated accountability for site or system ownership in a large-scale environment.
Physical network work: precise cabling and patching to a port map, choosing the right optics and cables, and ordering and removing cross-connects with colocation providers.
Change and access control: raising change tickets and working within maintenance windows. Site-access tickets, escorting visitors, and badge and door-controller faults.
Logistics: inbound shipment tickets, loading-bay handoffs, and shipping kit between sites.
New-site build-out: planning and executing new site installs, including rack layouts, patching and power plans, quote checks, and incident reports. This is project work as well as operations.
Multi-region work: collaboration across the US, EU, UK and APAC.
Strong documentation discipline and ability to maintain a single source of truth for assets, capacity, and dependencies.
Understanding of financial planning or forecasting in an operational context.
Ability to collaborate across teams and regions with transparency and professionalism.
Ability to perform under pressure with high attention to detail.
Physical labour skill, able to lift more than 25 kgs
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