Design and evolve systems for sales, success, and marketing teams in a remote-first, profitable company.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
AI in the day-to-day
introducing automation and AI where it meaningfully improves outcomes
Requirements
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the Deal Desk role at Linear, the individual will manage the entire quote-to-order process, ensuring accuracy and efficiency from initial quotes to final billing. Key skills include a strong understanding of the quote-to-cash cycle and the ability to build processes independently, particularly in a high-growth SaaS environment. This position is ideal for someone with 3-5 years of relevant experience who can navigate complex deal structures and communicate effectively across teams. Linear's focus on automation and scalable workflows reflects its commitment to operational excellence as it continues to grow.
Joblaze insights
Quick facts
From the original posting
Linear is in a unique position—we are profitable, which gives us the flexibility to invest thoughtfully as we grow. We want to build a company that scales well—not just in our product, but in how we run our GTM programs. In this role, you’ll design and evolve the systems and process that power our deal desk process. This person will help build the mechanics behind our sales-led deals: quotes, order forms, pricing, discount approvals, and contract terms. A strong candidate has run quote-to-cash at a SaaS company and can spot where the process is slow, manual, or leaky.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America (west coast). We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
Own the quote-to-order-form workflow: accurate quotes, correct terms, and a clean path from verbal yes to signed and billed
Build and run the deal approval and discount matrix, so Account Executives know what they can self-serve and what needs sign-off
Be the single point of contact for deal structuring questions that today land on Account Executives mid-deal
Partner with Finance and Legal to keep the order-to-cash process clean, controlled, and free of revenue leakage
Support usage-based and consumption deals as AI billing rolls out, from how they are quoted through the hand-off to billing
Find and remove manual work: automate what can be automated, document what needs to be documented
Help us get and stay audit ready by making sure deals are recorded correctly
What we're looking for
3-5 years in deal desk, order management, revenue operations, or quote-to-cash, ideally at a high-growth SaaS company
Strong command of the full quote-to-cash cycle, from pricing and approvals through order form and billing hand-off
Comfortable building process from scratch: workflows, approval logic, controls, and documentation, without a playbook handed to you
Sound judgment on the tradeoff between deal speed and control, and on sensitive pricing and deal information
A clear communicator who can hold a deal conversation with an Account Executive, Finance, and a customer, and have each one walk away with what they need
Proficiency with CRM and quoting tools; experience with usage-based billing, multi-currency, or CPQ is a strong plus
Competitive salary and equity
Paid co-working space or desk
Health coverage (based on country requirements)
4 months paid parental leave
Regular team events and off-sites
Remote-first with no required commute
Learn how we think and work
A story about our mission: Read Me
How Linear uses Linear: How our Customer Experience team works in Linear
A video series: Conversations on Quality
Standard company text repeated across Linear's postings is omitted here.