About Us

About The Role

As the Deployed Engineering Manager for Northern Europe, you will lead a team of deployed engineers from our hub in Amsterdam, working with our customers across DACH and Benelux. You'll help build and shape the team, grow the people in it and make sure our customers get the technical partnership they need to build and run great agents in production. This is an opportunity to have outsized impact at a company shaping the future of AI-powered software.

DEs work alongside our sales team to help our prospects and customers build reliable, scalable agents for their business using our suite of products: LangChain, LangGraph, Deep Agents and LangSmith. The team focuses on pre-sales efforts, but stays on accounts to not only close new business but also to make our customers wildly successful.

Your first job is your people. You will support great deployed engineers, ramp them quickly, coach them through live customer work and build a team where they do the best work of their careers. You'll stay close enough to the technology and to our customers to be credible with both: unblocking your team on hard engagements and stepping in on the region's most important opportunities.

You will report to the Director of Deployed Engineering, EMEA and partner closely with LangChain's sales leaders covering DACH and Benelux, with shared ownership of regional outcomes.

This role is mostly people leadership, with real customer engagement and revenue accountability alongside it. As part of the EMEA deployed engineering leadership team, you'll also bring what you learn back into the playbooks, processes and standards we use globally.

What You'll Do:

• Grow the DACH/Benelux DE team: support recruiting, interviewing and closing candidates as the team grows and raise the bar with every hire.

• Onboard and ramp new DEs quickly, with a clear definition of what "ramped" looks like and the support to get each person there.

• Coach your team through live customer work: join calls, review architectures and proofs of value to provide direct, specific feedback that makes people better.

• Own performance management: set clear expectations, recognise great work and address underperformance early and fairly.

• Run the team's operating rhythm: account coverage, capacity and load balancing, deal and engagement reviews and the regional cadence with sales.

• Partner with sales leadership in DACH and the Benelux on account strategy, coverage and technical win plans, with shared accountability for revenue outcomes and customer success.

• Bring regional insight to the global DE team: what's working with customers in the region, product feedback and contributions to shared playbooks.

• Develop future leaders, growing the senior DEs who will lead the next teams in the region.

How to be successful in the role:

• 7+ years of experience in sales engineering, solutions architecture, engineering, or similar customer-facing technical roles at a dev tools, AI, or infrastructure company.

• 2+ years managing customer-facing engineers, including hiring, coaching and performance management.

• A track record of developing people: engineers you hired and grew who went on to bigger scope or roles.

• Technical credibility with your team and your customers: you're not a stranger to Python, and are well-versed in software engineering, platform engineering and solutions architecture. Hands-on experience building with LLMs or agents is a strong plus.

• Experience working with or selling to developers and engineering-led buyers and an understanding of how enterprises in the region evaluate and buy (procurement, data protection, hosting and sovereignty requirements).

• Exceptional communication and technical storytelling skills, with the ability to simplify complex concepts for customers and coach others to do the same.

• A bias for action, comfort with ambiguity and a consistently high bar for excellence.

• Fluent English; German strongly preferred.

• Must be available to work in Amsterdam, with regular travel across the region.